Total Rewards Coordinator I

Sprouts Healthy Communities Foundation; Phoenix (AZ); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

DailyPay access

401(K) with company match

Paid holidays

Employee Assistance Program (EAP)

Job summary

Sprouts Farmers Market is seeking a benefits and leave administrator in Phoenix, AZ. The role supports the benefits program, including health, dental, vision, and life insurance, and handles enrollment, changes, and COBRA compliance.

Responsibilities include advising employees on total rewards, administering LOA processes, and coordinating with insurers and third-party administrators. Strong communication and data accuracy are essential.

Qualifications

• Minimum 3 years of experience in benefits and leave administration
• Experience with HRIS systems, Workday preferred
• Proficiency in Microsoft Office Suite and data accuracy

Responsibilities

• Provide excellent customer service to internal and external customers.
• Administer Sprouts Farmers Market benefits including health, dental, life, and other benefits; including enrollment, terminations, additions and changes.
• Coordinate and communicate total rewards, leave procedures, and COBRA compliance to employees and dependents.
• Interpret and explain rules, answer questions, and resolve problems or complaints.
• Maintain health insurance benefits and act as liaison with insurers and physicians.
• Assist with LOA processes, unemployment claims, and audits as needed.

Skills

Benefits administration

Leave administration

HRIS familiarity

Policy interpretation

Microsoft Office

Communication skills

Education

High School diploma

Tools

Workday

Job description

Overview

Job Description

This role is a hybrid/in-office position based in Phoenix, AZ.

Overview Of Responsibilities

• Provide excellent customer service to both internal and external customers.
• Respond to questions, concerns, and inquiries from a variety of parties including team members, dependents, providers, insurance carriers, vendors, regarding the Sprouts Farmers Market benefits plans including leave administration for FMLA, CFRA, and Personal Leave and Compensation.
• Administration and coordination of various Sprouts Farmers Market benefits including health insurance, dental, life, vision, and other benefits; including enrollment, terminations, additions, and changes.
• Provide information and instruction regarding total rewards including benefit coverage, leave and compensation, applicable procedures and methods to employees, dependents, and COBRA continuants.
• Interpret and explain rules and regulations, answer questions, and resolve problems or complaints.
• Maintain health insurance benefits and serve as liaison between internal customers, insurance companies and physicians.
• Research specific benefits questions by reviewing benefit contracts or calling insurance carriers.
• Ensure compliance with and provide guidance and assistance to employees with Family Medical Leave, extended leave and ADA, and Long-Term Disability issues.
• Send applicable letters to employees detailing the status of their leave.
• Respond to State disability forms.
• Partner with LOA Specialist on various leave inquires.
• Maintain tracking records for LOA correspondence.
• Leads day-to-day unemployment claim process, collecting documentation, and acting as initial degree of contact for inquiries and issues related to unemployment.
• Coordinates with third party administrators for unemployment, serves as the liaison for Sprouts.
• Participate with other Human Resources staff in answering general questions relating to HR policies, procedures, and operations.
• Conduct audits or special research of programs as directed.

Qualifications

• High School diploma or equivalent; some college education preferred
• Minimum 3 years' experience in benefits and leave administration
• Experience with using HRIS (Workday preferred)
• Working knowledge of the practices, procedures, and principals of Human Resources and employee benefits and leave administration
• Working knowledge of comprehensive employee benefit programs including flexible benefits, federal compliance with COBRA and its ramifications, HIPAA, FMLA, and ADA
• Ability to understand, interpret, and communicate policy and procedures associated with employee benefits
• Must treat confidential matters in a proper and professional manner
• Proficient in Microsoft Office Suite
• Strong verbal and written communication skills, analytical and decision-making skills, and ability to work on cross-functional teams

Benefits

In addition to a rewarding career, Sprouts offers a comprehensive program to help support you and your family. These programs include:

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility Requirements May Apply For The Following Benefits

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you're hired as an eligible employee, you'll be able to transfer the money you've already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don't have to wait for payday to access the money you've already worked for. With DailyPay, you can see how much you've made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.