Tortilla Clerk-c ELR

El Rancho Supermercado; Irving (TX); On-site; USD 26,000 - 32,000; Full time

Job summary

El Rancho Supermercado in Irving, TX is seeking a Tortilla Clerk to deliver friendly, quality customer service in a busy retail environment. You will model company values while assisting customers with questions and ensuring products are properly displayed and stocked.

The role emphasizes safe handling, accurate labeling, and working with tortilla department equipment, with opportunities to grow professionally while supporting the team and serving the community.

Qualifications

• Food safety card is required.
• Customer service and retail experience is desirable.
• Ability to weigh and label products accurately.

Responsibilities

• Greet and assist customers with questions in a friendly, service-oriented manner.
• Organize products in display cases and ensure fully stocked shelves.
• Weigh and label products using scales and weight measures.
• Maintain standards for quality, cleanliness, organization, customer service, safety, and sanitation.
• Work with tortilla department equipment and perform other duties as assigned.

Skills

Valid Food Handlers Card

Customer Service and retail experience

Job description

At El Rancho Supermercado, how we work is defined by shared values that include absolute integrity, respect, and collaboration. However, it's more than that; it's smart and highly driven people united in purpose to serve one another.

Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You will be part of a team that genuinely cares about helping you succeed, and you will work alongside talented colleagues while making a difference in our communities.

Position Summary

The Tortilla Clerk delivers quality customer service in a retail store environment. The individual is expected to be a role model of the company by delivering excellent customer service while maintaining company core values.

Essential Duties And Responsibilities

• Greet and interact with customers to address questions or concerns in a friendly, service-oriented manner;
• Organize products in display case and tables while ensuring fully-stocked cases;
• Uses knowledge of scales and weight measures to accurately weigh and label products;
• Maintains standards for quality, cleanliness, organization, customer service, safety, loss prevention, sanitation, department conditions, and food safety;
• Work with various professional tortilla department equipment;
• All other duties as assigned.

Customer Service

• Demonstrates personal Customer Service excellence. Engages with customers always;
• Improves speed and efficiency of service provided.

Skills And Qualifications

• Valid Food Handlers Card;
• Customer Service and retail experience desirable.

Physical Demands And Work Conditions

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:

• WALKING: Continuously, throughout shift, while moving about the store and handling merchandise.
• STANDING: Continuously, throughout shift.
• LIFTING: Ability to lift up to 25 lbs. and occasionally lift up to 50 lbs.

Important Disclaimer Notice

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.