TOPS - Leasing Specialist - Houston, TX

Asset Living; Houston (TX); On-site; USD 38,000 - 46,000; Full time

Job summary

Asset Living in Houston seeks a TOPS Leasing Specialist to provide short-term on-site leasing support across properties.

You will handle leasing, marketing, customer service, and admin duties, ensuring a seamless resident experience. Assignments vary by duration and property type, with travel and rapid onboarding to new teams.

Candidates need a high school diploma, solid computer skills, and knowledge of on-site software; experience in leasing or property management is preferred.

Qualifications

• High school diploma or equivalent required.
• Ability to use on-site property software; solid computer skills.
• Knowledge of Fair Housing and OSHA requirements.

Responsibilities

• Greet, qualify, show, and lease to prospective residents per Asset Living standards.
• Close sales: follow up, appointments, tours, and applications.
• Complete leasing paperwork and digital move-in docs.
• Maintain accurate prospect and log data in property software.
• Support lease audits, unit walks, and turnover processes.

Skills

Customer service

Communication

Computer skills

Travel flexibility

Education

High school diploma or equivalent

Tools

Property management software

Job description

Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead byexample, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voiceis heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join AssetLiving, you become part of a dynamic team that thrives on unity, unique talents, anda universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in allthat we do. Join a workplace where success is a collective journey andleadership is a shared responsibility.

TOPS Leasing Specialist

The TOPS Leasing Specialist is a floating, assignment-based leasing role within Asset Living’s internal talent agency (TOPS). This role provides short-term (1–30 day) on-site leasing support to properties experiencing vacancies, staffing gaps, transitions, or performance needs.

The TOPS Leasing Specialist performs all leasing, marketing, customer service, and administrative duties expected of an Asset Living Leasing Consultant, while quickly integrating into each assigned community’s operations. This role ensures a seamless resident experience and consistent leasing execution across all Asset Living-managed sites.

Assignments vary by duration, property type, and division, and may require frequent travel and rapid onboarding to new teams.

Leasing & Sales Execution

• Effectively greet, qualify, show, and lease to prospective residents in accordance with Asset Living leasing standards
• Execute all functions necessary to close the sale: lead follow-up, appointment setting, tours, and application processing.
• Complete all leasing paperwork and digital documentation prior to move-in.
• Maintain accurate prospect/log traffic and update property software timely and accurately.
• Support lease audits, unit walks, and the turn process during assignments.
• Utilize established sales and marketing strategies to increase traffic and achieve/exceed leasing goals.

Customer & Resident Relations

• Respond to resident concerns, service needs, and general inquiries to ensure a positive resident experience.
• Support resident retention efforts including resident events, communications, and community engagement activities.
• Project a consistently positive, professional image of each community while on assignment.
• Assist with implementing the property’s marketing/outreach plan and campaigns.
• Conduct or support market surveys; maintain knowledge of competitors and local market conditions.
• Ensure model units, office, and tour paths are clean, stocked, and show-ready each day.

Administrative Support

• Accurately complete administrative tasks, reporting, and system entries aligned with property processes.
• Maintain familiarity with site-specific policies and procedures to ensure compliance.

Assignment Readiness & Adaptability

• Integrate quickly onto new teams, adapting to each community’s unique operations, software, and expectations.
• Represent Asset Living’s shared service standards and serve as a knowledge resource to on-site teams.
• Support communities during staffing shortages, seasonal turnover, transitions, or rapid-response needs.

Travel

• Travel is required to fulfill work assignments and responsibilities, including supporting property operations, attending training sessions, participating in conferences, and engaging in other business-related activities. Assignments are based on business needs and may require travel to locations within or outside of the employee's home state. Employees must be able to travel as necessary, including travel requiring flights and/or overnight stays .

Education & Experience

• High school diploma or equivalent required.
• Ability to understand and perform all on-site software functions; strong computer skills required.
• Basic knowledge of Fair Housing and OSHA requirements (consistent with Leasing Consultant role)
• Previous leasing or property management experience preferred

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Asset Living’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.