Top Seller Assistant - The Oaks

Nordstrom, Inc.; Thousand Oaks (CA); On-site; USD 26,000 - 40,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

PTO

Life Insurance

Disability

Merchandise Discount

EAP Resources

Job summary

Nordstrom, Inc. is seeking an enthusiastic Assistant to the Top Seller to support sales activities and ensure a positive customer experience in a fast-paced retail environment.

This role involves helping the lead seller with all selling processes, restocking, maintaining the fitting area, and coordinating with team members to meet store goals. Physical tasks and strong communication are essential for success in this position.

Qualifications

• Strong customer service orientation for assisting shoppers.
• Ability to build relationships with customers and coworkers.
• Excellent communication and interpersonal skills.
• Strong organizational skills and ability to follow through on tasks.

Responsibilities

• Support salesperson to perform all aspects of the selling process.
• Set up customer fitting room with merchandise selected by the salesperson.
• Support team goals and build positive relationships.
• Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning.

Skills

Customer service

Relationship building

Communication

Organizational skills

Multitasking

Job description

Job Description

The ideal Assistant to the Top Seller is motivated, results oriented and committed to providing outstanding customer service every day.

A day in a Life…

• Support salesperson to perform all aspects of the selling process
• Set up customer fitting room with merchandise selected by the salesperson
• Support team goals and build positive relationships
• Perform daily department maintenance tasks, including stock work, re-merchandising, display, price markdowns, merchandise transfers and light cleaning

You own this if you…

• Demonstrated ability to develop relationships with customers and coworkers
• Strong organizational and follow-through skills
• Excellent communication and interpersonal skills
• Ability to positively and proactively handle customer concerns and prioritize multiple tasks in a fast-paced environment
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers.
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head.
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

California: $19.00 - $29.75 Hourly

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits.Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment.Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdf

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.