Top Secret Electronic Surveillance Systems Analyst

NANA Regional Corporation; Fredericksburg, Northern (VA, KY); Hybrid; USD 100.000 - 110.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision insurance

Life insurance

401(k) and retirement options

Paid Time Off

Zusammenfassung

Suvi, an Akima company, seeks a knowledgeable IT professional to provide technical support for the NDCAC program on-site in Alaska. The role requires handling computer problems, designing system studies, and planning new IT solutions to meet program needs.

The candidate should possess a Top Secret clearance, a bachelor’s degree or equivalent experience, and 5+ years in help desk and network support. Strong diagnostic and communication skills are essential.

Qualifikationen

• Active Top Secret security clearance.
• Bachelor’s degree or equivalent specialized experience.
• At least 5 years of direct related experience in help desk and network support.
• 3 years of IT help desk operations with troubleshooting experience.
• Experience with criminal investigations involving cyber or electronic surveillance techniques.

Aufgaben

• Provide technical support to the NDCAC.
• Analyze and solve computer problems and ensure technology meets program needs.
• Implement system studies and plan new computer systems or apply existing resources.
• Develop workflow charts and diagrams detailing operations by equipment and software.
• Perform with minimal supervision and refer only complex issues to higher-level staff.
• Apply advanced diagnostic techniques to identify problems, investigate causes and recommend solutions.

Kenntnisse

Top Secret clearance

Help desk

Network support

Troubleshooting

Microsoft Office

Excel proficiency

Analytical thinking

Technical communication

Ausbildung

Bachelor's degree or equivalent

Tools

Microsoft Office

Excel

Jobbeschreibung

Suvi, an Akima company, seeks a knowledgeable IT professional to provide technical support for the NDCAC program on-site in Alaska. The role requires handling computer problems, designing system studies, and planning new IT solutions to meet program needs.

The candidate should possess a Top Secret clearance, a bachelor’s degree or equivalent experience, and 5+ years in help desk and network support. Strong diagnostic and communication skills are essential.