Counter Sales/Rental

Frank's Supply Company, Inc.; Los Alamos (NM); On-site; USD 26,000 - 38,000; Full time

Job summary

Frank's Supply Company, Inc. in Los Alamos, NM is seeking a COUNTER SALES & RENTAL PERSON to help customers choose and purchase or rent tools and equipment. You will provide pricing, product applications, and inform customers of promotions while delivering excellent service.

Responsibilities include handling orders by phone, arranging delivery, managing back orders, and maintaining showroom presentation. The role emphasizes safety, reliability, and strong communication with customers and team

Qualifications

• Experience selling construction tools and equipment.
• Rental experience is helpful.
• Proficient with basic office tools (computer, phone, fax, email, voicemail).
• Strong customer service, communication and problem-solving skills.
• Good reading and comprehension and reliable attendance.

Responsibilities

• Sell and rent tools and equipment to customers and share pricing/promotions.
• Take telephone orders and provide delivery information and handle special orders.
• Keep sales area tidy, display product, and replenish stock.
• Process back orders, warranty claims, and shipping orders.
• Attend sales meetings and training sessions.
• Follow safety requirements relevant to tools and equipment.

Skills

Customer service

Communication

Problem solving

Attendance punctuality

Tools

Computer

Telephone

Fax

Email

Voicemail

Job description

Frank's Supply Company is a major supplier of construction tools and equipment with our focus on both sales and rental. We are currently seeking a qualified COUNTER SALES & RENTAL PERSON for our Los Alamos, NM location.

OBJECTIVE:

To ensure excellent customer service to new and existing customers by providing the proper tools, equipment and information to achieve their goals.

RESPONSIBILITIES:

• Sell and rent tools and equipment to customers, provide pricing and product application information, and inform customers of promotions.
• Take telephone orders, provide delivery information, handle special orders, will calls, non-stock items, and returned merchandise.
• Maintain good housekeeping in sales area, arrange displays and replenish stock.
• Handle back orders and warranty claims, process shipping orders.
• Attend sales meetings, company sponsored training programs.
• Adhere to all governmental, company and equipment related safety requirements.

QUALIFIED APPLICANTS WILL HAVE:

• Experience in the sale of construction tools and equipment
• Rental experience helpful
• Proficient use of job support tools including computer, telephone, fax, e-mail, voice-mail, etc.
• Excellent customer service, communication and problem solving skills
• Good reading and comprehension skills
• Good attendance and punctuality

EQUAL OPPORTUNITY EMPLOYER VETERANS / DISABLED