Tommy's Folly Logo Shop Sales Associate

Cape Resorts; Cape May (NJ); On-site; USD 30,000 - 45,000; Full time

Job summary

Cape Resorts is seeking a Sales Associate for Tommy’s Folly Logo Shop in Cape May, NJ. The role involves providing exceptional customer service by engaging with customers, answering inquiries, and handling transactions. Candidates should possess good communication skills and a friendly attitude, with a high school diploma and some experience preferred.

Qualifications

• 1-2 years in a customer service position.
• Excellent communication skills with good grammar.
• Friendly, courteous, and helpful service demeanor.

Responsibilities

• Greet customers and inform them about products.
• Handle transactions and provide accurate change.
• Maintain the cleanliness of the shop area.

Skills

Communication

Customer Service

Basic Computer Skills

Education

High School or equivalent

Job description

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Location: Congress Hall - Logo Shop

Department: Tommy’s Folly

Position: Tommy’s Folly Sales Associate

Reports To: Tommy’s Folly Retail Manager

Position Overview: Responsible for providing effective customer service for all internal and external customers by utilizing excellent, in-depth knowledge of company products.

These duties may be described as, but not limited to:

• Greet customers in a pleasant and courteous manner.
• Inform customer of unit prices and any additional information needed by customer.
• Take money for purchases and give correct change.
• Stock gift shop area.
• Clean and maintain area in and around the facility on a daily basis.
• Receive and check customer complaints.
• Answer questions from customers or individuals on products.
• Answer telephone in a professional manner.
• Maintain customer name and address data base.
• Obtain customer feedback information.
  
  

Required Knowledge, Skills, Abilities

• Excellent communication skills.
• Good grammar, voice and diction.
• Basic computer and keyboarding skills.
• Excellent customer service skills (friendly, courteous and helpful).
  
  

Minimum Qualifications

• High school or equivalent education required.
• One to two years in a customer service position.
  
  

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality

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