Tobacco Store Clerk - Full Time

COWLITZ INDIAN TRIBE; Ridgefield (WA); Presencial; USD 23.000 - 33.000; Jornada completa

Descripción de la vacante

Cowlitz Indian Tribe's Tobacco Outlet in Ridgefield, WA seeks an entry-level Tobacco Store Clerk to handle cashier duties, stock, and customer service. You will process transactions, maintain store cleanliness, verify tobacco age, and support inventory.

The role requires 1 year retail experience, HS diploma, and ability to pass background checks. This is an onsite full-time hourly position with tips, offering a collaborative team environment and opportunities to learn retail operations.

Formación

• High School Diploma or GED is required.
• At least 1 year of retail experience.
• Must be 21 years of age or older.
• Must pass background screening per policy.

Responsabilidades

• Process payments and provide receipts; handle refunds and exchanges.
• Maintain cash drawer security and perform cash drops as needed.
• Keep store areas clean and organized according to policy.
• Assist with inventory and stocking; rotate merchandise and display signs.
• Verify customers' age for tobacco products and educate on products.
• Handle customer questions and refer to supervisor when needed.
• Contribute to a cooperative team and perform other duties as assigned.

Conocimientos

Cash handling

Cash register operation

Customer service

Communication

Security of funds

Teamwork

Age verification

Organization

Educación

High School Diploma / GED

Herramientas

Cash register

Hand trucks & dollies

Descripción del empleo

Job Details:

Level: Entry, Job Location: Ridgefield, WA 98642, Position Type: Full Time, Salary Range: $20.41 Hourly, Travel Percentage: Onsite, POSITION TITLE: Tobacco Store Clerk - Full Time

REPORTS TO: Tobacco Outlet General Manager

STATUS: Hourly, part-time

WAGE: $20.41 per hour + tips

Position Summary:

Under the direct supervision of the Tobacco Outlet General Manager, performs cash register and currency transactions for the Tobacco Outlet. Creates an outstanding customer experience through exceptional service. Honors and represents the mission, vision, and values of the Cowlitz Indian Tribe, Economic Authority and Tobacco Store outlets.

Essential Duties & Responsibilities:

• Collects payment, dispenses accurate change, and provides customers with purchase receipts for tobacco outlet products; handles refunds and exchanges of products.
• Maintains the security of all funds in the register at all times, including making timely cash drops to maintain the cash drawer below the maximum level of funds; secures monies and financial transactions in the safe.
• Maintains the cleanliness and organization of all store areas in accordance with established policies, procedures, and health and sanitation regulations.
• Receives, organizes, and puts away inventory in designated locations; conducts store inventory as requested.
• Ensures appropriate stock of items and rotates as needed; places merchandise on display; ensures all displays are well stocked and prices marked as required.
• Assists with customer deliveries.
• Assesses the efficiency of the operation and reports to management.
• Exhibits a professional appearance and maintains a friendly, cheerful, and courteous demeanor at all times.
• Communicates clearly and openly with customers; explains and educates customers on different types of tobacco products.
• Verifies the age of customers purchasing tobacco products.
• Listens to customer complaints and questions and refers them to the supervisor when required.
• Contributes to a team effort and accomplishes related results as required.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of traditional forms of government and tribal customs and traditions.
• Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.
• Skill in treating internal and external customers with tact, courtesy, and respect.
• Skill in operating a cash register.
• Skill in using hand trucks and dollies.
• Ability to maintain confidentiality.
• Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
• Ability to communicate efficiently and effectively both verbally and in writing.
• Ability to handle multiple tasks and meet deadlines.
• Ability to exercise independent judgment.

Qualifications: Minimum Qualifications:

• High School Diploma/GED.
• One year of retail experience.
• Must be 21 years of age or older
• Must be able to successfully pass a background screening/investigation according to the established requirements below.

***If you are an American Indian/Alaska Native and/or a Veteran and would like this to be considered a preference in hiring, please upload documentation with your resume and cover letter. Acceptable documentation includes Tribal Enrollment card, a letter from your Tribe stating your enrollment, or BIA 4432 and/or DD214.***

Background Investigation Requirements:

• Pre-employment drug screen.
• Reference checks, education, and employment verification.
• Federal, state, and/or tribal criminal history checks, including fingerprint verification.

Physical Demands:

While performing the duties of this job, the employee regularly is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands or arms; and talk or hear. The employee occasionally is required to climb or balance; stoop, kneel, or crouch. The employee is occasionally required to lift up to 50 lbs. Specific vision abilities required by this job include close vision and clarity of vision at long distance.

Work Environment:

Work is generally performed indoors in a retail setting where employees may have frequent contact with the public. Exposure to dust, fumes, chemicals, airborne particles, and secondhand smoke. Employee is required to stand for eight or more hours. Extended work hours, including evenings, holidays, and weekends, are required. Occasional exposure to excessive noise. Tight time constraints and multiple demands are common