Tobacco Cessation Health Coach

National Jewish Health; Hawaii; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking passionate Tobacco Cessation Health Coaches to join their remote team. This role involves empowering individuals to quit tobacco through motivational interviewing and personalized coaching. Coaches will work closely with participants, providing essential support and education while ensuring compliance with health standards. With a commitment to community health, this organization offers flexible scheduling and a comprehensive benefits package, making it an excellent opportunity for those looking to make a meaningful impact in public health. Join a dedicated team that values diversity and fosters an inclusive environment.

Benefits

Comprehensive Medical Coverage

Paid Time Off

Dental & Vision Plans

Retirement Savings

Wellness Incentives

Tuition Reimbursement

Child Care Assistance

Loan Forgiveness

Disability & Life Insurance

Voluntary Benefits

Qualifications

• Bachelor’s degree required, preferably in Psychology or Social Work.
• Minimum 2 years experience as a health coach preferred.

Responsibilities

• Provide assessment, counseling, and education to tobacco users.
• Engage participants through phone and digital coaching sessions.

Skills

Motivational Interviewing

Communication Skills

Coaching

Behavioral Intervention

Education

Bachelor’s Degree

Degree in Psychology or Social Work

Job description

• Facility National Jewish Health - Galleria Office Towers

WORK FROM HOME – FULL TIME
National Jewish Health – Tobacco Cessation Program
**Remote positions on our team are currently available for candidates located in
AZ, CA, CO, FL, HI, IL, MN, NY, OK, TX, VA and WI.**

National Jewish Health is seeking Tobacco Cessation Health Coaches to join our team. We have a passion for helping people be successful in their journey to quit tobacco. Our tobacco cessation program is based on proven strategies that have helped more than 1.5 million people nationwide quit tobacco.

Our professional Tobacco Cessation Health Coaches make a positive impact on people’s lives and are driven to make a difference in their community. Our team engages with participants through both phone and digital coaching sessions.

Our team enjoys fully remote work and, as a 7-day/week call center, we offer a wide variety of scheduling options.

Position Summary
The Tobacco Cessation Health Coach provides assessment, counseling, education and behavioral intervention to tobacco users. This position directly assists tobacco users by using motivational interviewing techniques in deciding whether to make a quit attempt, obtaining and using cessation medicine and staying abstinent from tobacco. Counseling is conducted over the phone and/or through the internet with participants.

• Educates and coaches a diverse population of participants in quitting tobacco by following motivational interviewing techniques. Explains Health Initiatives programs to participants, builds rapport, and engages callers following guidelines, protocols and scripting.
• Completes an intake questionnaire with participants to verify program eligibility. Documents participant data in compliance with HIPAA requirements, departmental standards and specific client guidelines.
• Maintains friendly, confident, open, and effective communication with participants to identify program eligibility and inspire continued participation. Assists participants to help determine participant’s goals, readiness to change, and supports the behavior change.
• Engages in a process of continuous training, learning, and professional growth including QA scores and feedback to ensure delivery of the latest evidence-based practices, content knowledge and skills.
• Maintains call center metrics and individual performance standards.

Other Duties

• None
• Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Attention to Detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions.
• Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Supervisory or Managerial Responsibility
None

Travel
None

Core Values

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear ID Badge visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.
• Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.
• Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.
• Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

• Education: Bachelor’s Degree required. A degree in Psychology, Social Work or other Human Services field preferred.
• Work Experience: A minimum of two (2) years of experience as a health coach preferred.
• Special Training, Certification or Licensure: Fluent in English and Spanish preferred.

Salary Range: Salary for this position is set at $20.75/hour. Candidates who are bilingual speaking Spanish will receive an additional $1.00/hour language differential.

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset. With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

• Comprehensive Medical Coverage: Multiple Cigna health plans for Colorado, regional office and remote employees.
• Paid Time Off: Generous PTO accruals to use for vacation and sick days, and six paid holidays, all compliant with Colorado state sick leave regulations.
• Dental & Vision Plans: Coverage effective the first of the month after hire.
• Retirement Savings: 403(b) plan with employer contributions after two years.
• Wellness Incentives: Earn up to $200 annually for preventive health activities.
• Tuition Reimbursement: Up to $5,250 annually for full-time and part-time employees.
• Child Care Assistance: Childcare Flex Spending Account (FSA) with annual employer contribution.
• Loan Forgiveness: Public Service Loan Forgiveness (PSLF) eligible employer.
• Disability & Life Insurance: Employer-paid plans and optional buy-up choices.
• Voluntary Benefits: Full suite of coverage options such as Accident, Hospital Indemnity and Legal Plan.

Application Deadline: This position will be open for a minimum of three days and until a top applicant is identified.

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National Jewish Health
Human Resources
1400 Jackson St
Denver, CO 80206
303.398.1035
[e-mail]

National Jewish Health is a non-profit, non-sectarian institution and is a longstanding cornerstone in the Denver healthcare community. National Jewish Health seeks to attract the best-qualified candidates who support the mission, vision and values of the Institution. We are committed to providing equal employment opportunities (EEO) to all employees and applicants without regard to race, color, creed, religion, sex, age, national origin, citizenship, sexual orientation, gender identity and expression, physical or mental disability, marital, familial or parental status, genetic information, military status, veteran status or any other legally protected classification. We are a tobacco and fragrance-free environment.