To Go Specialist — Seamless Takeout & Catering

Another Broken Egg of America, LLC; Destin (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Another Broken Egg Cafe is seeking a To-Go Team Member in Destin, FL to coordinate carry-out orders and provide exceptional guest service. You will welcome guests, take phone orders, and ensure accuracy from ordering to pickup, while coordinating with the kitchen and delivery partners.

The role emphasizes friendly, prompt service, attention to order details, and a collaborative team environment with no night shifts. Flexible availability including weekends and holidays is preferred.

Qualifications

• Neat and well-groomed appearance in company-approved uniform.
• Proficient in operating POS computer systems and accurately handling transactions.
• Ability to read and understand menu items.
• Strong communication and interpersonal skills to interact effectively with guests and Team Members.
• Excellent phone skills with the ability to clearly communicate with guests and accurately take orders.
• Ability to multitask and stay organized in a fast-paced environment.
• Strong attention to detail with the ability to maintain order accuracy.
• Ability to remain calm and professional under pressure during busy shifts.
• Flexible schedule, including evenings, weekends, and holidays, as needed.

Responsibilities

• Greet To Go guests in a friendly and professional manner, ensuring a positive experience.
• Take phone, online, and third-party delivery orders accurately and enter them into the POS system in a timely manner.
• Assist guests with menu selections and provide information regarding menu items, ingredients, and potential allergens.
• Provide accurate estimated pickup times and communicate any delays or changes to guests as needed.
• Coordinate with kitchen staff to ensure orders are prepared accurately and in a timely manner.
• Package food and beverage orders accurately, ensuring all items, condiments, utensils, and requested additions are included.
• Verify orders for accuracy and completeness before providing them to guests or third-party delivery drivers.
• Prepare and organize catering orders, ensuring all food, beverages, and necessary supplies are included.
• Process cash, credit card, gift card, coupon, and other transactions accurately and efficiently.
• Monitor guest satisfaction and address any concerns or requests promptly and professionally.
• Maintain a clean and organized To Go station, including stocking supplies, condiments, sauce bottles, and packaging materials.
• Work collaboratively with kitchen staff, managers, and other Team Members to ensure efficient service during peak periods.
• Follow health and safety guidelines, including proper food handling and sanitation standards.
• Maintain knowledge of the restaurant's menu, including seasonal or limited-time offerings.
• Assist with cleaning duties, restocking, and maintaining the organization of the To Go area.
• Perform other duties as assigned.

Skills

POS proficiency

Communication skills

Phone skills

Multitasking

Attention to detail

Teamwork

Tools

POS systems

Job description

Another Broken Egg Cafe is seeking a To-Go Team Member in Destin, FL to coordinate carry-out orders and provide exceptional guest service. You will welcome guests, take phone orders, and ensure accuracy from ordering to pickup, while coordinating with the kitchen and delivery partners.

The role emphasizes friendly, prompt service, attention to order details, and a collaborative team environment with no night shifts. Flexible availability including weekends and holidays is preferred.