To Go Specialist

Red Lobster; Monroe (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a well-known casual dining restaurant where you can showcase your customer service skills as a To Go Specialist. This role is all about enhancing the takeout experience for guests by providing personalized service and making food and drink suggestions. You'll be responsible for taking accurate orders, assembling them, and ensuring timely delivery to guests for curbside pickup. If you enjoy working in a fast-paced environment and take pride in delivering excellent service, this is the perfect opportunity for you to shine and grow in the hospitality industry.

Qualifications

• Ability to explain menu items and suggest options to guests.
• Strong order taking and entry skills under pressure.

Responsibilities

• Enhance Guests’ takeout experience with personalized service.
• Accurately take and assemble food and drink orders for pickup.

Skills

Customer Service

Order Taking

Time Management

Physical Stamina

Menu Knowledge

Job description

Job Overview

Do you take pride in providing excellent meals and having fun at the same time? To Go Specialists will enhance Guests’ takeout experience by offering personalized service and food and drink suggestions. Responsibilities include, but are not limited to taking accurate orders, assembling prepared food and drink orders, walking orders to Guests inside and outside the restaurant for curbside pickup and managing transactions.

What You Need to Succeed:

1. Skills to Make the Grade:
2. Explain menu items and offers suggestions to guests
3. Correctly takes and enters orders
4. Ability to work under pressure
5. Assembles and walks orders to guest for pickup inside and outside for curbside pickup in a timely manner
6. Perform the physical demands:
7. Lift and carry up to 30 pounds
8. Stand for several hours
9. Can bend, reach, and stoop
10. Walks constantly inside and outside the restaurant

About the Company
Red Lobster Hospitality LLC is an American casual dining restaurant chain headquartered in Orlando, Florida.