To-Go Specialist

Miller's Ale House; Homestead (FL); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

50% dining privilege

Health benefits

Open-door communication

Ability to advance your career

Descrizione del lavoro

Miller's Ale House is hiring a To-Go Specialist in Homestead, FL. You will greet guests, assist with to-go orders, and ensure accurate, friendly service. The role requires teamwork, reliability, and adherence to dining standards in a fast-paced environment.

Join a team that values integrity, open communication, and opportunities for career advancement, while enjoying benefits like dining privileges and health coverage.

Competenze

• Arrives to work on time as scheduled in full uniform.
• Greets guests and delivery drivers warmly and professionally.
• Follows to-go service steps and maintains high service standards.
• Receives and processes guest orders with accuracy and care.
• Works with team members to meet guest needs promptly.

Mansioni

• Greet guests and delivery drivers in a warm, friendly manner.
• Provide the highest level of service following company standards.
• Assist guests with to-go orders and ensure order accuracy.
• Collaborate with team members to keep service flow smooth.
• Maintain clean, organized work areas and proper sanitation.

Conoscenze

Customer service

Communication skills

Multitasking

Cash handling

Teamwork

Attention to detail

POS software

Strumenti

POS software

Descrizione del lavoro

Work and Perks

Personalities are welcome here.

You don’t just serve our customers amazing food and drinks, you help make sure they have a pleasant and smooth “pick-up” experience.

So what does it take to work with us?

We already mentioned having a great personality. Throw in integrity, a relentless drive for excellence and a commitment to always doing what’s right and you’ve got our interest.

What we offer:

• 50% dining privilege
• Fast-paced, fun environment
• Open-door communication
• Ability to advance your career
• Health benefits

Requirements and Qualifications

• Arrives to work on time as scheduled in full uniform
• Utilizes standard greetings and telephone etiquette when addressing and speaking with Guests via phone
• Greets Guests and delivery drivers in a warm and friendly manner while also acknowledging all Guests that come within five feet
• Follows the “To-Go” steps of service as defined in the training materials
• Provides the highest level of service by adhering to all Miller’s Ale House service standards
• Works directly with other Team Members to ensure all Guest needs are fulfilled in a timely manner
• Ensures menu knowledge to address Guests’ questions, including food allergy issues, while ensuring order accuracy
• Maintains a neat and organized work areas to include proper food handling and sanitation protocol
• Ensures work areas are stocked and ready for the next scheduled To Go Specialist, as well as cleanliness of work area upon departure
• Notifies Management immediately of any potential issue with Guests, Team Members, and/or long ticket times

SAFETY & SANITATION

• Washes hands every 30 minutes throughout the shift
• Serves all food and alcohol within accordance of company standards and state service requirements
• Maintains clean and sanitized work areas
• Works with Team Members to ensure that safety and sanitation protocol is being executed to company standard

TEAMWORK, SKILLS AND EDUCATION

• Supports other Front of House functions as needed, ensuring that everything within the 4 walls of the restaurant is every Team Member’s responsibility
• Positively communicates with other Team Members and Management to keep one another informed
• Provides exceptional service throughout the entire shift
• Possesses strong communication skills and the ability to work alone as well as with a team
• Ability to multitask and work in a fast-paced environment
• Ability to work with numbers and handle cash
• Basic reading and handwriting skills with ability to operate the restaurant point-of-sale software
• Must be a minimum of 18 years of age unless otherwise dictated by state law
• Sets up Team Members for success at shift change by ensuring side work and stations are properly stocked

PHYSICAL DEMANDS

The To-Go Specialist is expected to be able to perform the job functions with reasonable accommodation. Physical demands include:

• Remain standing for extended periods of time
• Bending, squatting, and lifting, up to 20 lbs., for short distances
• Ability to work with varying noise levels
• Frequent communication with Managers, Team Members and Guests. Must be able to exchange accurate information in these situations.