To Go Specialist

Adair Concepts; Alamo Heights (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Los Tios is seeking a To Go Specialist to warmly welcome guests and coordinate with kitchen and front-of-house teams for efficient takeout service. You will expand knowledge of offerings and use suggestive selling to recommend menu items, while ensuring orders are entered, prepared, packaged, and delivered with the highest quality and guest satisfaction, all in a fast-paced environment.

Position requires standing, communicating clearly with guests by phone, and maintaining a clean station that

Qualifications

• Ability to stand and move throughout the restaurant for extended periods.
• Effective communication with guests and team members in person and by phone.
• Work safely in a fast-paced restaurant environment.
• Food Handler certification, or willing to obtain certification upon hire.

Responsibilities

• Ensures orders are entered, prepared, packaged, and delivered correctly while maintaining high standards of food quality, cleanliness, and guest satisfaction
• Professionally handle phone orders, build positive guest relationships and provide knowledgeable assistance with menu selections
• Keep the station clean, stocked, and compliant with established food safety and sanitation procedures.

Skills

Hospitality

Communication skills

Food safety awareness

Suggestive selling

Education

Food Handler Certification

Job description

Position Summary

As a To Go Specialist, you are welcoming and responsible for providing great hospitality to our guests. In this position you will work closely with the kitchen and the front-of-house team to provide an efficient and positive takeout experience. You have a desire to expand your knowledge of our offerings and be creative with your recommendations, using suggestive selling where appropriate.

• Ensures orders are entered, prepared, packaged, and delivered correctly while maintaining high standards of food quality, cleanliness, and guest satisfaction
• Professionally handle phone orders, build positive guest relationships and provide knowledgeable assistance with menu selections
• Keep the station clean, stocked, and compliant with established food safety and sanitation procedures.

Essential Duties

• Ensures orders are entered, prepared, packaged, and delivered correctly while maintaining high standards of food quality, cleanliness, and guest satisfaction
• Professionally handle phone orders, build positive guest relationships and provide knowledgeable assistance with menu selections
• Keep the station clean, stocked, and compliant with established food safety and sanitation procedures.

Work Preparness And Requirements

• Ability to stand and move throughout the restaurant for extended period and frequently walk between the kitchen, to-go station and guest pickup areas.
• Ability to effectively communicate with guests and team members in person and by phone and accurately receive, understand and relay order information
• Work safely in a fast-paced restaurant environment
• Food Handler certified, or willing to obtain certification upon hire

Los Tios - To Go Specialist

JOB CODE: LTSA-TGSPECIALIST