To-Go Roadie: Legendary Service, Flexible Hours, Growth

Become a Roadie; Pikeville (KY); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical plans

Dental and Vision Insurance

Tuition Reimbursement

Paid vacation time

Short-Term Disability

Life, Accident, and Critical Illness

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a To-Go Roadie to support carry out operations and ensure our guests experience Legendary Food and Legendary Service. You will take orders, provide accurate quotes, and operate the POS system with precision in a fast-paced setting.

The role emphasizes strong teamwork, adherence to safety standards, and effective communication. Weekly pay and a comprehensive benefits package after eligibility are offered.

Qualifications

• Guest-facing experience with a focus on friendly service.
• Clear communication with guests and team members.
• Familiarity with POS systems and order processing.
• Attention to accuracy when packaging To-Go orders.
• Team-oriented with a collaborative approach.
• Willingness to learn time estimates and quotes.

Responsibilities

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

Skills

Customer service

Communication

POS usage

Order accuracy

Teamwork

Food safety awareness

Tools

POS system

Job description

Texas Roadhouse is seeking a To-Go Roadie to support carry out operations and ensure our guests experience Legendary Food and Legendary Service. You will take orders, provide accurate quotes, and operate the POS system with precision in a fast-paced setting.

The role emphasizes strong teamwork, adherence to safety standards, and effective communication. Weekly pay and a comprehensive benefits package after eligibility are offered.