To-Go Roadie — Legendary Carryout & Guest Experience

Become a Roadie; Gulfport (MS); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid vacation time

Short-Term Disability

Life Insurance

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is seeking a To-Go Roadie to support our carry out operations, ensuring the same Legendary Food and Legendary Service as our dine-in guests. You will take orders, manage packaging, and collaborate with Back of House to meet quoted times and quality standards.

The role emphasizes strong customer service, menu knowledge, safety procedures, and use of mobile app ordering and POS systems. Weekly pay and a comprehensive benefits package after eligibility are included.

Responsibilities

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

Job description

Texas Roadhouse is seeking a To-Go Roadie to support our carry out operations, ensuring the same Legendary Food and Legendary Service as our dine-in guests. You will take orders, manage packaging, and collaborate with Back of House to meet quoted times and quality standards.

The role emphasizes strong customer service, menu knowledge, safety procedures, and use of mobile app ordering and POS systems. Weekly pay and a comprehensive benefits package after eligibility are included.