To-Go Order Specialist — Fast, Friendly Service

Food Lion; Apex (NC); On-site; USD 26,000 - 30,000; Full time

Job summary

Food Lion is seeking a customer-focused associate in Apex, NC to provide fast, friendly service and support the To-Go lead in maintaining standards. You will help with shopping orders, greeting customers, and ensuring accurate, efficient service in a busy grocery environment.

The role emphasizes teamwork and adherence to Food Lion policies, with training provided and opportunities to assist across front-end tasks. This position requires a neat appearance and reliable attendance.

Qualifications

• Strong communication and customer service skills.
• Desire to work in a team environment.
• Ability to learn multiple tasks and technical requirements of the job.

Responsibilities

• Greet customers and provide prompt, accurate, friendly service.
• Support the To-Go Lead in maintaining standards and procedures.
• Assist customers with placing and picking up orders.
• Operate store tools and equipment to process orders and handle items safely.
• Follow company policies, safety, and dress code requirements.
• Complete CBT and Training Aid courses as required.

Skills

Interpersonal communication

Customer service

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion is seeking a customer-focused associate in Apex, NC to provide fast, friendly service and support the To-Go lead in maintaining standards. You will help with shopping orders, greeting customers, and ensuring accurate, efficient service in a busy grocery environment.

The role emphasizes teamwork and adherence to Food Lion policies, with training provided and opportunities to assist across front-end tasks. This position requires a neat appearance and reliable attendance.