To-Go Order Picker & Customer Service Pro

Food Lion; Spring Lake (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion in Spring Lake, NC seeks a Front End Associate to provide fast, friendly service and support the To-Go Lead in maintaining service standards. You will help customers, process orders, and ensure accuracy while representing Food Lion’s values in daily interactions.

The role emphasizes teamwork, customer engagement, and compliance with store policies, with a commitment to a clean uniform and professional conduct. Training and growth opportunities are available.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Provide fast, friendly service to customers and assist the To-Go Lead in maintaining service standards.
• Exhibit Food Lion values and guide behaviors while maximizing sales through excellent customer service.
• Assist customers picking up orders and process purchases efficiently and accurately.
• Ensure ID checks and store policies are followed for alcoholic beverages.
• Be courteous to associates and maintain a neat, clean appearance in Food Lion uniform.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

Education

High school diploma or equivalent

Job description

Food Lion in Spring Lake, NC seeks a Front End Associate to provide fast, friendly service and support the To-Go Lead in maintaining service standards. You will help customers, process orders, and ensure accuracy while representing Food Lion’s values in daily interactions.

The role emphasizes teamwork, customer engagement, and compliance with store policies, with a commitment to a clean uniform and professional conduct. Training and growth opportunities are available.