To-Go Order Fulfillment Specialist

Food Lion; Virginia (MN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Uniform provided

Training opportunities

Job summary

Food Lion in Dinwiddie, VA is seeking a front-end associate to deliver fast, friendly service and help achieve customer service standards. You will assist the Food Lion To-Go Lead, greet customers, scan, bag, and label purchases, and maintain store standards.

You must be a high school graduate or equivalent, possess strong communication and teamwork skills, and be able to lift up to 50 lbs. Flexible hours and on-site work are required, with CBT training and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
• Ability to shop multiple customer orders using the designated tools and equipment
• Recognize or differentiate between all types of produce carried in the store, including differences between varieties of similar classes of products
• Substitute items when requested
• Scan, bag, and label the purchase efficiently and accurately, while following established company policy and procedure
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
• Assist customers picking up orders
• Complete Accountability Form from end to end process
• Is courteous and helpful to other associates
• Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Controls store's expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies
• Adheres to all company guidelines, policies and standard practices
• Observes and corrects all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
• Successfully complete Computer Based Training (CBT) and Training Aid courses
• Performs all other duties as assigned
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Skills

Customer service

Interpersonal skills

Teamwork

Communication

Multi-tasking

Education

High school diploma or equivalent

Tools

POS system

CBT training

Scanner

Job description

Food Lion in Dinwiddie, VA is seeking a front-end associate to deliver fast, friendly service and help achieve customer service standards. You will assist the Food Lion To-Go Lead, greet customers, scan, bag, and label purchases, and maintain store standards.

You must be a high school graduate or equivalent, possess strong communication and teamwork skills, and be able to lift up to 50 lbs. Flexible hours and on-site work are required, with CBT training and safety guidelines.