To-Go Order Fulfillment & Customer Service Associate

Food Lion; Winston-Salem (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

Food Lion in Winston-Salem, NC seeks a Front End/To-Go associate to provide fast, friendly service and support order pickup for customers. You will greet shoppers, handle purchases, process bags, verify IDs for restricted items, and help maintain the To-Go area according to store policies.

Ideal candidates are high school graduates with strong customer service and teamwork skills, able to learn multiple tasks, and comfortable using store systems and CBT modules.

Qualifications

• High school diploma or equivalent is preferred.
• Good interpersonal, communication and customer service skills are desirable.
• Desire to work in a team environment and learn multiple tasks.

Responsibilities

• Smiles, greets each customer and provides prompt, accurate and friendly service.
• Exhibit behaviors aligning with the company values.
• Shop multiple customer orders using designated tools and equipment.
• Scan, bag, and label purchases accurately and efficiently.
• Assist customers picking up orders and ensure quality service.
• Maintain a neat appearance and follow dress code.
• Adhere to store policies and safety guidelines.
• Complete required CBT and training courses.

Skills

Customer service

Teamwork

Communication

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion in Winston-Salem, NC seeks a Front End/To-Go associate to provide fast, friendly service and support order pickup for customers. You will greet shoppers, handle purchases, process bags, verify IDs for restricted items, and help maintain the To-Go area according to store policies.

Ideal candidates are high school graduates with strong customer service and teamwork skills, able to learn multiple tasks, and comfortable using store systems and CBT modules.