To-Go Guest Experience Cashier

The Cheesecake Factory Incorporated; California (MO); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Faster Pay

Shift meals discount

Discounts & perks

Job summary

The Cheesecake Factory Incorporated is hiring for a Cashier to support our take-out and to-go service. From greeting guests to entering orders and processing payments, you’ll help ensure accurate orders and a seamless carry-out experience.

You’ll work in a high-volume environment, use a POS system, and contribute to a hospitality-focused team. Experience in food service, strong communication, and reliability are essential; must be 18+ and able to lift up to 50 pounds.

Qualifications

• Previous restaurant, hospitality, or food service experience (required).
• Familiarity with front of house operations, To Go orders or curbside service, a plus.
• Experience with cash registers, cash handling, and credit/debit transactions.
• Strong communication and interpersonal skills with a focus on guest service.
• Ability to multitask and stay organized in a fast paced environment.
• Must be at least 18 years old.

Responsibilities

• Warmly greet guests in person and by phone, delivering a positive and seamless carry-out experience.
• Answer phones and guest questions using clear, friendly communication.
• Demonstrate active listening during guest interactions.
• Use menu knowledge to make recommendations and handle food allergies confidently.
• Assist guests with our app when placing or picking up orders.
• Take and enter orders accurately using a POS system with attention to detail.
• Process payments efficiently and accurately, including cash handling and credit/debit transactions using basic math skills.
• Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction.
• Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages.
• Maintain cleanliness and organization of cashier and take out areas.
• Complete closing tasks and sidework with consistency and ownership.
• Work well under pressure with a positive, patient attitude.

Skills

Cash handling

Communication

Multitasking

Team player

Hospitality

Job description

The Cheesecake Factory Incorporated is hiring for a Cashier to support our take-out and to-go service. From greeting guests to entering orders and processing payments, you’ll help ensure accurate orders and a seamless carry-out experience.

You’ll work in a high-volume environment, use a POS system, and contribute to a hospitality-focused team. Experience in food service, strong communication, and reliability are essential; must be 18+ and able to lift up to 50 pounds.