To-Go Grocery Pickup and Customer Service Associate

Food Lion; Columbia (SC); Sur place; USD 26 000 - 32 000; Plein temps

Résumé du poste

Food Lion in Columbia, SC is seeking a flexible and friendly To-Go Associate to provide fast, accurate service and promote a positive shopping experience.

You will assist with customer orders, verify IDs for alcohol, and help with pickup orders, while adhering to company policies and safety standards. This role requires good communication, teamwork, and the ability to learn multiple tasks; uniform and safety guidelines apply.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsabilités

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Exhibit behaviors that align with Food Lion's guiding principles, core values, vision, and strategy
• Ability to shop multiple customer orders using the designated tools and equipment
• Verify all customer IDs presented and observe store policies pertaining to the sale of alcoholic beverages
• Assist customers picking up orders
• Complete Accountability Form from end to end process
• Wears the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Controls store's expenses through proper use of store supplies such as receipt tape, bags and cleaning supplies
• Adheres to all company guidelines, policies and standard practices
• Observes and corrects all unsafe conditions that could cause associate or customer accidents
• Notify QA of any cleaning issues or maintenance required for To-Go area and equipment
• Successfully complete Computer Based Training (CBT) and Training Aid courses
• Performs all other duties as assigned
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Connaissances

Customer service

Team player

Communication

Interpersonal skills

Formation

High school diploma

Outils

POS system

Description du poste

Food Lion in Columbia, SC is seeking a flexible and friendly To-Go Associate to provide fast, accurate service and promote a positive shopping experience.

You will assist with customer orders, verify IDs for alcohol, and help with pickup orders, while adhering to company policies and safety standards. This role requires good communication, teamwork, and the ability to learn multiple tasks; uniform and safety guidelines apply.