To-Go Fulfillment & Customer Service Associate

Food Lion; Lake Ridge (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Food Lion in Lake Ridge, VA is seeking a Customer Service/Sales Associate to deliver fast, friendly service and support to To-Go orders and in-store customers. You will greet customers, assist with shopping, bag and scan items, verify IDs for alcohol, and maintain store standards.

This role emphasizes teamwork, reliability, and a willingness to learn multiple tasks while upholding Food Lion policies and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Smiles, greets each customer, uses name whenever possible and provides prompt, accurate and friendly service.
• Exhibit behaviors that align with Food Lion's guiding principles and values.
• Shop multiple customer orders using designated tools and equipment.
• Verify IDs for sale of alcoholic beverages and assist customers picking up orders.
• Scan, bag, and label purchases efficiently following policy.
• Wear the Food Lion uniform and maintain a neat appearance.
• Maintain store standards and safety, and participate in CBT trainings.

Skills

Customer service

Teamwork

Communication

Education

High school diploma or equivalent

Job description

Food Lion in Lake Ridge, VA is seeking a Customer Service/Sales Associate to deliver fast, friendly service and support to To-Go orders and in-store customers. You will greet customers, assist with shopping, bag and scan items, verify IDs for alcohol, and maintain store standards.

This role emphasizes teamwork, reliability, and a willingness to learn multiple tasks while upholding Food Lion policies and safety guidelines.