To Go Coordinator — Fast-Paced Café, No Nights

Another Broken Egg of America, LLC; Miami Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Another Broken Egg Cafe in Miamisburg, OH is seeking a To Go Team Member who coordinates the carry-out station and communicates with the kitchen to ensure a superb dining experience for To Go guests.

Responsibilities include greeting guests, taking orders (phone/online/third-party), guiding menu choices, and packaging orders accurately, while maintaining safety standards and a fast, friendly service mindset.

Qualifications

• Neat and well-groomed appearance in company-approved uniform.
• Proficient in operating POS systems and accurately handling transactions.
• Ability to read and understand menu items.
• Strong communication and interpersonal skills to interact with guests and Team Members.
• Excellent phone skills with the ability to clearly communicate with guests and take orders.
• Ability to multitask and stay organized in a fast-paced environment.
• Maintain attention to detail and order accuracy.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Greet To Go guests in a friendly and professional manner, ensuring a positive experience.
• Take phone, online, and third-party delivery orders accurately and enter them into the POS system.
• Assist guests with menu selections and provide information regarding items and allergens.
• Provide accurate estimated pickup times and communicate delays or changes to guests.
• Coordinate with kitchen staff to ensure orders are prepared accurately and timely.
• Package food and beverage orders, including condiments and utensils.
• Verify orders for accuracy before handing to guests or drivers.
• Prepare and organize catering orders with all necessary items.
• Process cash, card, gift card, coupons, and other transactions accurately.
• Monitor guest satisfaction and address concerns promptly.
• Maintain a clean To Go station and stock supplies.
• Work with team members to ensure efficient service during peak periods.
• Follow health and safety guidelines and maintain knowledge of the menu.
• Assist with cleaning duties and other tasks as needed.

Skills

POS proficiency

Phone communication

Menu knowledge

Multitasking

Customer service

Tools

POS system

Job description

Another Broken Egg Cafe in Miamisburg, OH is seeking a To Go Team Member who coordinates the carry-out station and communicates with the kitchen to ensure a superb dining experience for To Go guests.

Responsibilities include greeting guests, taking orders (phone/online/third-party), guiding menu choices, and packaging orders accurately, while maintaining safety standards and a fast, friendly service mindset.