To-Go Concierge & Customer Service Associate

Food Lion; Glen Burnie (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Food Lion in Glen Burnie, MD seeks a friendly, dependable associate to deliver fast, accurate service and support To-Go orders, while upholding the store’s customer service standards.

Greet customers, assist with order pickups, scan and bag items, verify IDs for alcohol, and help maintain a neat, clean store environment.

Requires a high school diploma or equivalent, plus good interpersonal skills and a willingness to learn and work with a team.

Qualifications

• High school graduate or equivalent preferred.
• Good interpersonal, communication and customer service skills.
• Desire to work in a team environment.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements, when applicable, to perform specific job functions.

Responsibilities

• Provide fast, friendly service and greet customers to create a positive shopping experience.
• Assist customers with order pickups and special requests.
• Scan, bag, and label purchases accurately per policy.
• Verify IDs when selling alcohol and enforce store policies.
• Operate designated tools to fulfill multiple customer orders.
• Maintain neat appearance and wear Food Lion uniform while on duty.

Skills

Customer service

Interpersonal skills

Teamwork

Willingness to learn

Education

High school diploma or equivalent

Job description

Food Lion in Glen Burnie, MD seeks a friendly, dependable associate to deliver fast, accurate service and support To-Go orders, while upholding the store’s customer service standards.

Greet customers, assist with order pickups, scan and bag items, verify IDs for alcohol, and help maintain a neat, clean store environment.

Requires a high school diploma or equivalent, plus good interpersonal skills and a willingness to learn and work with a team.