To-Go Cashier & Guest Experience Lead

The Cheesecake Factory; St. Louis (MO); Vor Ort; USD 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

Faster pay

Meal discounts

Employee recognition

Help Fund

Community events

Zusammenfassung

The Cheesecake Factory is seeking a friendly Cashier to provide a memorable To Go experience at our restaurant in the St. Louis area. You will greet guests, take and process orders, handle payments, and ensure accuracy and order quality.

Attention to detail and a team-oriented mindset are essential in a fast-paced setting. Responsibilities include answering phones, assisting guests with our app, and maintaining a clean, organized checkout area.

Qualifikationen

• Experience in restaurant or hospitality is required.
• Familiarity with To Go orders or curbside service is a plus.
• Ability to lift up to 50 pounds and stand for extended periods.
• Must be at least 18 years old.

Aufgaben

• Warmly greet guests in person and by phone, delivering a positive carry-out experience.
• Answer phones and guest questions using clear, friendly communication.
• Demonstrate active listening during guest interactions.
• Use menu knowledge to make recommendations and handle food allergies confidently.
• Assist guests with our app when placing or picking up orders.
• Take and enter orders accurately using a POS system with attention to detail.
• Process payments efficiently and accurately, including cash handling and credit/debit transactions.
• Pack orders carefully with speed and a sense of urgency, following instructions to ensure guest satisfaction.
• Support teamwork by assisting with dessert finishing, barista functions, and preparing drinks and espresso beverages.
• Maintain cleanliness and organization of cashier and take out areas.
• Complete closing tasks and sidework with consistency and ownership.
• Work well under pressure with a positive, patient attitude.

Kenntnisse

Customer service

Cash handling

Communication

Multitasking

Tools

POS system

Jobbeschreibung

The Cheesecake Factory is seeking a friendly Cashier to provide a memorable To Go experience at our restaurant in the St. Louis area. You will greet guests, take and process orders, handle payments, and ensure accuracy and order quality.

Attention to detail and a team-oriented mindset are essential in a fast-paced setting. Responsibilities include answering phones, assisting guests with our app, and maintaining a clean, organized checkout area.