To-Go

Texas Roadhouse, Inc.; Tomball (TX); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision

Tuition reimbursement

Paid vacation

Short-term disability

Life, Accident, and Critical Illness

Identity theft protection

Employee assistance program

Travel Insurance

Holiday bonus

Job summary

Texas Roadhouse, Inc. is seeking a To-Go Roadie to support carry out operations, ensure legendary food quality and service, and deliver the same great experience as dine-in guests.

Roadies are paid weekly with a strong rewards package after meeting eligibility, including medical, dental, vision, tuition reimbursement, vacation, disability, life and more. Flexible schedules, training, and growth opportunities are provided.

Qualifications

• Excellent customer service and upbeat attitude.
• Able to take orders by phone and accurately enter them.
• Knowledge of menu items to assist guests.
• Strong organization and accuracy in packaging orders.
• Good teamwork with BOH to complete orders.
• Comfort with quoting wait times to guests.
• Familiar with online and mobile app ordering systems.
• Proficient use of POS to process To-Go sales and payments.
• Adherence to safety and sanitation procedures.
• Demonstrates teamwork at all times.

Responsibilities

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

Skills

Customer service

Communication

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

POS system

Online ordering app

Phone handling

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie Your Responsibilities Would Include

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

If you think you would be a legendary To-Go Roadie

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Requirements

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.