To-Go

Become a Roadie; Tinley Park (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Medical plans

Dental and Vision Insurance

Tuition Reimbursement

Paid vacation

Short-Term Disability

Life, Accident, and Critical Illness

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Job summary

Texas Roadhouse is hiring a To-Go Roadie to support carry-out operations and ensure every To-Go guest enjoys the Legendary Food and Legendary Service. You will handle calls, take orders, package with care, and work with Front and Back of House teams to meet delivery times.

The role emphasizes strong customer service, knowledge of the menu, and proficient use of POS and ordering apps. Benefits include competitive pay and opportunities for growth.

Qualifications

• Customer service skills to provide a legendary welcome and farewell
• Good phone etiquette when answering calls and taking orders
• Knowledge of menu items to accurately take orders
• Strong organization to package orders accurately
• Ability to use the POS system for orders and transactions

Responsibilities

• Ensure every guest receives a legendary welcome and goodbye
• Answer calls professionally and take orders with accuracy
• Know the menu to correctly take and place orders
• Package orders with precision and organization
• Collaborate with Back of House staff to complete orders
• Provide accurate quotes on order turnaround times
• Understand online and mobile app ordering systems
• Use the POS system to place orders and process transactions
• Follow safety and sanitation procedures
• Demonstrate teamwork at all times

Skills

Customer service

Phone etiquette

Menu knowledge

Packaging accuracy

POS system

Teamwork

Safety & sanitation

Tools

POS system

Job description

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?

Pay:

$15.00 - $22.00 per hour

Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie your responsibilities would include:

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.