To-Go

Texas Roadhouse, Inc.; Avon (IN); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plans

Dental & Vision Insurance

Tuition reimbursement

Paid vacation time

Short-Term Disability

Life, Accident, and Critical Illness保险

Job summary

Bubba’s 33 in Avon, IN is hiring a To-Go Roadie to support our carry-out operations, maintain high food quality, and deliver Legendary Service to To-Go guests.

You’ll greet customers, take orders by phone or app, package orders accurately, and work with Back of House and managers to provide timely quotes and smooth pickup. Weekly pay and a strong benefits package come after eligibility, with tuition reimbursement and paid vacation.

Qualifications

• Experience in customer service roles preferred.
• Able to communicate clearly and professionally.
• Accurate cash handling and basic POS knowledge.

Responsibilities

• Greet guests with a legendary welcome and goodbye during pickup.
• Answer calls politely and take orders with accuracy.
• Know menu well to take and place orders correctly.
• Package orders with strong attention to detail.
• Collaborate with Back of House to complete orders.
• Provide accurate quote times to guests for pickup.
• Utilize online/app ordering systems and the POS system.
• Adhere to safety and sanitation procedures.
• Demonstrate teamwork and reliability.

Skills

Customer service

Communication

POS knowledge

Job description

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie your responsibilities would include:

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete the order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

At Bubba’s 33, we always put our teammates first. When the team is happy, our guests are happy. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement up to $5,250 annually
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.