To-Go

Become a Roadie; Auburn Hills (MI); Sur place; USD 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Medical plans (best in class)

Dental and Vision Insurance

Tuition Reimbursement

Paid vacation time

Short-Term Disability

Life, Accident, and Critical Illness保险

Identity Theft Protection

Employee Assistance Program

Business Travel Insurance

Annual holiday bonus

Résumé du poste

Bubba’s 33 is seeking a To-Go Roadie to support carry-out operations, ensuring high standards of food quality and Legendary Service for To-Go guests.

As a To-Go Roadie you’ll greet guests, take orders with phone etiquette, know the menu, package accurately, and work with Back of House staff. You’ll quote times, use online ordering and POS, and follow safety procedures while promoting teamwork.

Qualifications

• Experience in carry-out/To-Go operations.
• Knowledge of menu to accurately take and place orders.
• Ability to package orders with strong organization and accuracy.
• Capable of providing quotes on order completion times.

Responsabilités

• Greet guests with a legendary welcome and goodbye for every order.
• Answer calls with proper phone etiquette and take orders accurately.
• Be knowledgeable of the menu to assist customers.
• Package orders with precision and collaborate with Back of House staff.
• Provide quotes to guests on order completion times.
• Understand online and mobile app ordering systems.
• Use POS system to place orders, process To-Go sales, and handle payments.
• Follow safety and sanitation procedures and work as a team.

Connaissances

Customer service

Multitasking

Phone etiquette

Menu knowledge

Team collaboration

Cash handling

POS system use

Outils

POS terminal

Online ordering platforms

Description du poste

At Bubba’s 33, you’ll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie?

Bubba’s 33, part of the Texas Roadhouse brand family, is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.

As a To-Go Roadie your responsibilities would include:

• Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order
• Uses proper phone etiquette when answering calls and taking orders
• Knowledgeable of menu to accurately take and place orders
• Demonstrates strong organization and accuracy when packaging orders
• Works collaboratively with Back of House staff to complete orders
• Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order
• Understands our online and mobile app ordering systems
• Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions
• Practices proper safety and sanitation procedures
• Exhibits teamwork at all times

At Bubba’s 33, we always put our teammates first. When the team is happy, our guests are happy. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.

Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:

• A choice of medical plans that are best in class
• Dental and Vision Insurance
• Tuition Reimbursement
• Paid vacation time
• Short-Term Disability
• Life, Accident, and Critical Illness insurance
• Identity Theft Protection
• Employee Assistance Program
• Business Travel Insurance
• Annual holiday bonus

We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.