TMS Technician & Patient Care Specialist

Lifestance-Health; Lakeland (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short-term disability

Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is hiring a TMS Technician in Lakeland, FL to provide direct care for patients receiving Transcranial Magnetic Stimulation for depression. You will work under a physician, administering and managing clinical services, and performing related office tasks.

The role requires CMA certification, 2+ years healthcare experience, BLS/CPR, and strong communication. Occupational duties include patient interaction, scheduling, insurance coordination, and equipment upkeep in a fast-paced

Qualifications

• Certified Medical Assistant certification preferred.
• Two+ years of healthcare experience.
• BLS/CPR certification required.
• Experience with data management software and office tech.
• Experience operating medical/mechanical devices.
• Strong communication and detail orientation.

Responsibilities

• Engage with patients to discuss TMS procedures and next steps.
• Handle TMS-related calls, provide information and scheduling support.
• Verify insurance, gather information, and manage prior authorizations.
• Coordinate new patient paperwork and upload to chart in EHR.
• Assist with appointment scheduling, payments, and balance collection.
• Maintain cleanliness and readiness of TMS equipment and treatment area.

Skills

Certified Medical Assistant

BLS CPR certified

Microsoft Office

Data management software

Medical device operation

Strong communication

Education

Certified Medical Assistant certification

Tools

Microsoft Office

Job description

LifeStance Health is hiring a TMS Technician in Lakeland, FL to provide direct care for patients receiving Transcranial Magnetic Stimulation for depression. You will work under a physician, administering and managing clinical services, and performing related office tasks.

The role requires CMA certification, 2+ years healthcare experience, BLS/CPR, and strong communication. Occupational duties include patient interaction, scheduling, insurance coordination, and equipment upkeep in a fast-paced