TMobile Neighborhood Retailer Sales Associate

GP Mobile, An Authorized T-Mobile Retailer (Northeast); Lowell (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dynamic Retail Sales Representatives to join their team. This role offers unlimited commission potential in a vibrant, fast-paced environment where customer service and sales skills shine. As brand ambassadors, you will engage with customers, recommend solutions, and build lasting relationships. With a commitment to training and development, you will have the opportunity to grow your career while enjoying competitive pay and comprehensive benefits. Join a diverse and inclusive team that values your contributions and encourages your professional growth.

Benefits

Medical, dental, and vision benefits

Generous paid time off

Phone service discounts

Milestone bonuses

Benefits for part-time and full-time associates

Serious growth potential

Qualifications

• 6 months of customer service and/or sales experience, preferably in retail.
• Passionate about customer service and connecting with customers.

Responsibilities

• Provide a world-class customer experience and build loyalty.
• Sell personalized solutions and demonstrate the latest technology.
• Build relationships with T-Mobile employees for seamless customer experience.

Skills

Customer Service

Sales Skills

Bilingual (Spanish preferred)

Education

High School Diploma or GED

Job description

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US. We are seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! We have full-time and part-time positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSRs) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They thrive in a fast-paced environment, where technology innovations, customer needs, and the retail experience are continuously evolving. They build significant connections with customers, deepening relationships and building expertise in uncovering customer needs. They are passionate about educating, demonstrating, and recommending device and service solutions. This role is a learning role, where new associates work with their team and proactively build skills. New employees are required to successfully complete training.

Job Responsibilities

• Build proficiency in serving and selling to customers, providing a world-class customer experience and building loyalty.
• Assist customers in continuing their shopping journey, whether online, through Customer Care, or in-store.
• Explore customer needs and demonstrate the latest technology in-store.
• Sell personalized solutions, including accessories and IoT devices, to keep customers connected to their lifestyle.
• Approach service and sales with integrity, composure, and compassion.
• Use digital tools effectively during interactions and onboarding.
• Demonstrate coverage and plan benefits, and complete training on in-store experience and systems.
• Build relationships with T-Mobile employees across channels to ensure a seamless customer experience, identify small business leads, and support team initiatives.

Experience Required

Passionate about customer service, with a desire to connect and have fun. Competitive and successful in fast-paced sales environments. Willing to learn and share ideas with peers and leaders. Able to balance customer needs and performance goals. At least 6 months of customer service and/or sales experience, preferably in retail.

What We Offer

• Competitive base pay plus milestone bonuses
• Benefits for part-time and full-time associates
• Medical, dental, and vision benefits
• Generous paid time off
• Phone service discounts
• Serious growth potential

Minimum Requirements

• At least 18 years old
• Legally authorized to work in the US
• High School Diploma or GED
• Bilingual candidates encouraged to apply

We invite you to apply today and explore a potential career move of a lifetime. GP Mobile is committed to diversity and inclusion, welcoming applicants from all backgrounds and identities, including people of color, veterans, military spouses, individuals with disabilities, and LGBTQ+ community members.