Cencora Pharmalex have an exciting opportunity for a full time, permanent, TMF Programme Lead to join our Professional Services team who are a diverse set of individuals with unique expertise and experience, offering Study Resources, Study Services and Consulting Services to customers. The services are designed to work independently as well as collaboratively, fitting the customer’s needs and budget.
The TMF Programme Lead is the key customer contact, acting as a subject matter expert (SME), while also responsible for day-to-day oversight of assigned Study Resources. They are responsible for helping ensure complete and accurate study Trial Master Files (TMFs) through application of a high quality and consistent approach across clinical trials and programs. A champion for inspection readiness, they maintain oversight at a portfolio level, conducting trend analysis of TMF metrics to identify and help facilitate resolution of key risk areas. They are expected to establish a proactive and quality-focused partnership with both the customer and study teams.
This is a fully remote role with working hours expected to match the requirements of the customer’s business day. Travel is not an expectation of the role, however occasional travel may be required depending on customer requirements, for example in the case of an inspection or to complete paper TMF activities.
Candidates must be based in the US, UK or Poland for this role and have the necessary right to work for their country.
Key Activities
TMF Management
- Oversee TMF management, identifying and sharing strategies to improve management at a portfolio and/or organization level.
TMF Health & Metrics
- Oversee ongoing TMF Health at Portfolio and Vendor level.
- Collate and provide customer feedback on identified trends.
- Provide proactive guidance based on risk based TMF Analysis (e.g., Heatmaps) and QC data.
- Facilitate trend-analysis of TMF Analysis (e.g., Heatmaps) outputs and support customer delivery.
- Review portfolio level metrics and provide trend analysis.
- Recommend strategies to improve metrics at a portfolio level.
Inspection Readiness
- Establish IR oversight practices and guide continuous improvement.
- Report trends and offer remediation strategies for customer CRO governance.
- Implement tools and tracking to ensure overall scope of IR delivery.
- Oversee audits and inspections.
- Support implementation of CAPAs at portfolio level.
- Coordinate with QA to prepare study teams for inspections.
Customer Relationships
- Focus on relationship with Study Management and Leadership at the Organization level.
- Feed back to customer on portfolio, vendor/CRO or therapeutic-line trends.
- Oversee a team to ensure escalation pathways are being used effectively.
Policies & Procedures
- Review, comments and/or support development of Policies and Procedures relating to TMF Operations.
Training & Mentoring
- Support SO development, identifying training and personal development opportunities.
- Develop and oversee implementation of internal and/or external TMF-related trainings.
Team Management
- Manage workload resourcing and oversight of KPIs to ensure continued quality of customer deliverables.
- Assume line management responsibilities.
- Support team recruitment and retention.
Minimum Required Skills & ExperienceTechnical Expertise
- 5 years in a TMF Study Owner or equivalent role.
- In-depth knowledge of:
- Good Documentation Practices (GDP)
- TMF Reference Model (or equivalent)
- Referencing/Applying applicable resources
- eTMF systems
- Excellent knowledge of:
- Document recognition
- Clinical trial lifecycle
- TMF lifecycle
- Other clinical/document management systems
- TMF stakeholders
- End to end tasks, including: TMF set-up process, Management Plan, Health & Metrics, Quality Review process
- TMF training
- Inspection Readiness
- Internal and external communication/escalation pathways
Soft Skill Expertise
- Proficient in:
- Verbal and written communication
- Internal and external collaboration
- Coaching & mentoring
- Negotiation/conflict resolution
- Interpersonal interactions
- Working under pressure
- Organization
- Prioritization
- Information analysis
- Presenting information
Cencora Pharmalex offers a generous benefits package, which includes:
- Generous Annual Leave entitlement which increases with service
- Private healthcare including digital GP
- Access to discounts for over 3,000 retailers including gym memberships etc.
- Paid volunteering day to help a community cause of your choice
- Long Service Awards
- Company sports & social events
- Access to health and wellbeing benefits
- Employee Assistance Programme (EAP)
- Group pension scheme
- Death in Service
Cencora Pharmalex is an equal opportunity employer and welcomes everyone to join our growing team. At Cencora Pharmalex we make sure that we comply equality, diversity and inclusion in all our offices and prohibit against any discrimination on basis of race, religion, colour, sex, age, martial status or disability status etc. To find out more about current opportunities with please click here .
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