TLS Supervisor

Eddy; Salem (OR); On-site; USD 56,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental & vision benefits

Paid time off

Leadership development

Job summary

Minds in Motion Initiative seeks a Transitional Living Services Supervisor to lead and develop staff, oversee daily operations, and ensure high-quality, client-centered care in residential and transitional living programs.

Under Living Services leadership, you will coach teams, ensure regulatory compliance, and support individuals toward greater independence and personal growth while balancing program needs and safety.

Qualifications

• High School Diploma or GED required.
• Two years of experience in residential services, behavioral health, or related human services field preferred.
• Valid driver's license and insurable driving record.
• Ability to pass all required background checks.
• Proficiency with documentation and basic computer systems.
• Knowledge of Oregon residential care and community-based service requirements.

Responsibilities

• Supervise, mentor, and coach Transitional Living Specialists.
• Provide ongoing feedback, training, and support to ensure high-quality service delivery.
• Foster a positive team culture through open communication and collaboration.
• Oversee day-to-day program operations and ensure client needs are met.
• Coordinate shift coverage and respond to staffing needs.
• Ensure documentation is accurate, timely, and compliant with agency requirements.
• Promote client independence and community integration.
• Support crisis intervention and de-escalation when necessary.
• Oversee medication administration and regulatory compliance.
• Monitor quality assurance measures and drive continuous improvement.

Skills

Communication

Leadership

Mentoring

Organization

Problem-solving

Team development

Education

High School Diploma or GED

Associate's/Bachelor's in Human Services or related field

Tools

Documentation software

Basic computer systems

Job description

Lead with Purpose. Develop Staff. Empower Independence.Minds in Motion Initiative (MiMI) is seeking a dedicated, compassionate, and skilled Transitional Living Services (TLS) Supervisor to provide leadership and support within our residential and transitional living programs. This position plays a critical role in ensuring high-quality services, staff development, regulatory compliance, and positive outcomes for the individuals we support.As a TLS Supervisor, you will lead and coach a team of Transitional Living Specialists while fostering a culture of accountability, collaboration, transparency, and person-centered care. You will serve as a resource to staff and help ensure that clients receive consistent, therapeutic support that promotes independence and personal growth. Information about the supervisor role responsibilities is drawn from Living Services NOC Supervisor.docx.Position SummaryUnder the direction of the Living Services Manager, the TLS Supervisor is responsible for overseeing daily program operations, staff performance, client support services, and regulatory compliance. The Supervisor will maintain knowledge of each client's support needs, interventions, cognitive functioning, and behavioral or mental health considerations while ensuring staff are effectively implementing individualized support plans.The TLS Supervisor provides leadership through coaching, mentoring, problem-solving, and modeling best practices. This role requires strong communication skills, sound judgment, and the ability to balance client needs with operational responsibilities.Essential Duties and ResponsibilitiesLeadership & Staff DevelopmentSupervise, mentor, and coach Transitional Living Specialists.Provide ongoing feedback, training, and support to ensure high-quality service delivery.Foster a positive team culture through open communication, transparency, and collaboration.Serve as a resource for staff during shifts and assist with problem-solving and decision-making.Support employee development and accountability through regular coaching and performance follow-up.Program OperationsOversee day-to-day program operations and ensure client needs are met.Partner with program leadership to coordinate services and maintain continuity of care.Process and review weekly reports for accuracy and identify trends or concerns.Monitor staff completion of assigned duties and follow up on outstanding tasks.Ensure documentation is accurate, timely, and compliant with agency requirements.Scheduling & CoverageCoordinate shift coverage and respond to staffing needs.Assist with workforce planning and schedule adjustments as necessary.Client ServicesEnsure supportive and therapeutic services are delivered consistently.Maintain knowledge of client goals, interventions, behavioral supports, and progress.Support staff in implementing individualized support plans.Promote client independence, skill development, community integration, and personal success.Assist with crisis intervention and de-escalation when necessary.Compliance & Quality AssuranceEnsure compliance with agency policies, procedures, and applicable regulations.Oversee medication administration practices and medication management processes.Maintain program standards related to health, safety, and client well-being.Monitor quality assurance measures and support continuous improvement initiatives.QualificationsRequiredHigh School Diploma or GED required.At least two years of experience in residential services, behavioral health, mental health, developmental disabilities, or a related human services field.Previous leadership, supervisory, or mentoring experience preferred.Valid driver's license and insurable driving record.Ability to pass all required background checks.Strong organizational, communication, and problem-solving skills.Ability to effectively manage multiple priorities in a fast-paced environment.Proficiency with documentation and basic computer systems.PreferredAssociate's or Bachelor's degree in Human Services, Psychology, Social Work, or a related field.Experience supervising direct support professionals or residential staff.Experience with medication administration and regulatory compliance.Knowledge of Oregon residential care and community-based service requirements.Core CompetenciesThe ideal candidate demonstrates proficiency in:CommunicationIntentional EngagementMentoring PeopleStewardshipOrganizationLeadershipAccountabilityTeam DevelopmentScheduleFull-time.Flexibility to work occasional evenings, weekends, holidays, and overtime as needed to support operations.Availability to respond to urgent staffing or program needs.What We OfferCompetitive salaryMedical, dental, and vision benefits (if eligible)Paid time off and holiday benefitsLeadership development opportunitiesSupportive and mission-driven workplace cultureOpportunity to make a lasting impact in the lives of individuals working toward greater independenceApply TodayAt Minds in Motion Initiative, we believe strong leadership creates meaningful change. If you are passionate about developing staff, supporting individuals in achieving independence, and leading with integrity and compassion, we encourage you to apply for our Transitional Living Services Supervisor position.Minds in Motion Initiative is an Equal Opportunity Employer committed to creating an inclusive and supportive workplace for all employees and clients.Join our rehabilitation team and start helping people with brain injuries transition from being dependent on others to living the way they choose!E04JI8000otl409e8nn