TKO Manager, Technology Operations - Olympic & Paralympic Games

confidential; United States; On-site; USD 94,000 - 125,000; Full time

Job summary

On Location is seeking a Manager, Technology Operations to support planning, governance, delivery, and operational readiness of the LA28 Olympic and Paralympic technology portfolio.

This role connects Technology Operations, Product, Engineering, Data, Cybersecurity, Architecture, Support, business teams, external vendors, and LA28/IOC stakeholders to maintain integrated plans, surface risks, facilitate decisions, and prepare initiatives for launch and Games-time operations.

Qualifications

• 4+ years of experience in technology program management or a related role.
• Proven experience managing complex, cross-functional technology programs with multiple teams and dependencies.
• Strong skills in planning, RAID management, dependency tracking, reporting, meeting facilitation, and escalation.

Responsibilities

• Manage day-to-day technology engagement with external program stakeholders and partner organizations, including governance forums, status reporting, requirements alignment, decision management, dependency tracking, issue escalation, and follow-through.
• Lead planning and governance for assigned technology programs and operational initiatives.
• Translate objectives into integrated plans, milestones, dependencies, risks, issues, decisions, and actions.
• Coordinate cross-functional teams across Technology, Product, Engineering, Data, Cybersecurity, Architecture, Support, and business functions.
• Establish operating cadences, communication paths, escalation procedures, and clear ownership across workstreams.
• Prepare executive-ready status reports, readouts, agendas, decision logs and governance materials.
• Track delivery progress, surface tradeoffs, and escalated risks, blockers, and unresolved decisions.
• Support UAT, release readiness, go-live planning, production launches, hyper care, and Games-time operational readiness.
• Coordinate security and compliance dependencies, including penetration testing, remediation tracking, and partner communications.
• Lead lessons learned and improve repeatable delivery, PMO, and governance practices.

Skills

Technology program management

Planning & RAID management

Executive communications

Cross-functional coordination

Job description

Who We Are On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world's premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world's premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Role Summary

On Location is seeking a Manager, Technology Operations to support the planning, governance, delivery, and operational readiness of the LA28 Olympic and Paralympic technology portfolio. Working in a matrixed environment, this role connects Technology Operations, Product, Engineering, Data, Cybersecurity, Architecture, Support, business teams, external vendors, and LA28/IOC stakeholders to maintain integrated plans, surface risks, facilitate decisions, and prepare initiatives for launch and Games-time operations. The ideal candidate is a structured and collaborative program leader who can bring clarity to ambiguity, manage competing priorities, influence without direct authority, and communicate effectively with both technical and executive audiences.

Responsibilities

• Manage day-to-day technology engagement with external program stakeholders and partner organizations, including governance forums, status reporting, requirements alignment, decision management, dependency tracking, issue escalation, and follow-through.
• Lead planning and governance for assigned technology programs and operational initiatives.
• Translate objectives into integrated plans, milestones, dependencies, risks, issues, decisions, and actions.
• Coordinate cross-functional teams across Technology, Product, Engineering, Data, Cybersecurity, Architecture, Support, and business functions.
• Establish operating cadences, communication paths, escalation procedures, and clear ownership across workstreams.
• Prepare executive-ready status reports, readouts, agendas, decision logs and governance materials.
• Track delivery progress, surface tradeoffs, and escalated risks, blockers, and unresolved decisions.
• Support UAT, release readiness, go-live planning, production launches, hyper care, and Games-time operational readiness.
• Coordinate security and compliance dependencies, including penetration testing, remediation tracking, and partner communications.
• Lead lessons learned and improve repeatable delivery, PMO, and governance practices.

Qualifications

4+ years of experience in technology program management, PMO, technical project management, or a related role. Proven experience managing complex, cross-functional technology programs with multiple teams and dependencies. Strong skills in planning, RAID management, dependency tracking, reporting, meeting facilitation, and escalation. Ability to translate technical information into clear business and executive communications. Experience coordinating software delivery, integrations, testing, releases, or operational readiness. Strong judgment, attention to detail, follow-through, and ability to work independently in a fast-paced environment. Experience with common program management, collaboration, documentation, and reporting tools.

Preferred Experience

• Major sporting events, consulting, live events, hospitality, ticketing, ecommerce, or other time-critical consumer programs.
• Olympic, Paralympic, IOC, OCOG, federation, venue, or rights-holder environments.
• Enterprise integrations, data sharing, cybersecurity reviews, penetration testing, or third-party technology governance.
• Globally distributed teams and stakeholders across multiple time zones.

Hiring Rate

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings. Hiring Rate Minimum $93,750 annually(minimum will not fall below the applicable State/local minimum salary thresholds) Hiring Rate Maximum $125,000 annually

Equal Opportunity

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.

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