TJJD - Juvenile Correctional Officer Supervisor - Reentry Center - HTA

Texas A&M International; Harlingen (TX); On-site; USD 52,000 - 72,000; Full time

Job summary

Texas Juvenile Justice Department (TJJD) is seeking a Juvenile Correctional Officer Supervisor at a Reentry Center in Texas. This senior role oversees staff delivering direct care to youth, coordinates daily operations, and ensures safety and compliance with treatment plans.

The position emphasizes trauma-informed approaches and professional coaching of Juvenile Correctional Officers. You will mentor staff, participate in team-based treatment planning, manage schedules, and respond to grievances

Qualifications

• Must be at least 21 years of age and have a high school diploma or equivalent.
• Two years of full-time wage-earning experience supervising or providing rehabilitation/treatment services to youth or adults in a treatment program, correctional program, or a residential setting.
• Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be obtained from an accredited educational institution.
• Experience and Education Substitutions: Completed course hours of undergraduate study may substitute for up to four years of experience.
• Requirements: Must be at least 21 years of age with a valid Driver's License.
• Pre-employment conditions require acceptable results from mandatory: pre-employment drug test; fingerprinting, criminal records check, and driving record check.
• Requirements for Continued Employment: Obtain and maintain certification in TJJD's Use of Force techniques, and First Aid/ CPR.

Responsibilities

• Performs highly complex work overseeing staff who provide direct care to juveniles in a community-based reentry center facility.
• Oversees daily operations of a juvenile reentry center facility, supervising youth rehabilitation and staff.
• Supervises shifts, coaches JCOs, and ensures safety of youth and staff.
• Engages in competency-based training to coach youth under the Texas Model of trauma-informed corrections.
• Maintains facility security, cleanliness, and compliance; completes required reports.
• Participates in Youth Service Team and supports each youth's treatment plan.
• Responds appropriately to youth grievances.

Skills

Staff supervision

Youth rehabilitation

Trauma-informed care

De-escalation

Team leadership

Education

High School Diploma or equivalent

Job description

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Job Title TJJD - Juvenile Correctional Officer Supervisor - Reentry Center - HTA

We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Job Description

Performs highly complex (senior-level) work overseeing staff who provide direct care to juveniles in a community-based reentry center facility.Work involves overseeing the daily operations of a juvenile reentry center facility; and facilitating youth rehabilitation, supervision of youth, and coaching their personal development in accordance with individualized treatment plans.May plan, assign, and/or supervise the work of others.

Provides supervision and direct care for youth in a reentry center facility, supervises other reentry center Juvenile Correctional Officers during shifts, and ensures the safety and security of youth and staff.Supports, coaches, and mentors other JCOs to teach appropriate methods and positive ways to work with youth.Works to help youth achieve progress in learning and applying methods to identify and manage reactions to stress and trauma and react in more socially appropriate ways.Uses appropriate intervention methods in response to behavioral issues that seeks to aid in learning and correcting behavior.Maintains a consistent effort to ensure safe environments and employs security measures when youth, staff, or others are in danger.Interacts and engages with youth in ways that both maintain appropriate structure and exercise understanding of brain development in youth with complex trauma.Maintains healthy relationships and boundaries with youth and consistently recognizes progress and good choices made by youth.Ensures facility maintenance, cleanliness, sanitation, and youth hygiene; monitors compliance with applicable policies and procedures; and completes and monitors completion of required reports.Responds appropriately to youth grievances.

Works under limited supervision with considerable latitude for the use of initiative and independent judgment.Works assigned shift; and may be required to work in excess of 40 hours per work week, be on-call, and occasional travel.

Pre-Service Training Academy Requirement:Newly hired JCOs or rehired JCOs who have been separated more than 18 months will be required to attend the pre-service training academy and complete on-the-job training on a full-time basis.JCOs who have worked for TJJD and return to employment within 18 months of their separation date will not have to attend the pre-service academy and will be placed in full-time status on their date of employment.

Engages in competency-based training in the techniques and capabilities needed to coach youth under the Texas Model of trauma-informed corrections; and coaches and models appropriate Texas Model techniques and ideals to other JCOs and staff.

Acts as coach and role model to other levels of JCOs to help them learn appropriate methods and interventions, with a strong focus on retention and support for newly hired JCOs in their first year.

Holds youth accountable in ways that fit the level of behavior, seeking to help youth to learn socially acceptable responses and approaches.

Uses good judgment in determining when safety is at risk and higher levels of intervention are required.

Helps youth to identify their responses to stress, fear, and other triggers and works with the youth to learn ways to increase emotional self-regulation skills.

Practices and models appropriate self-regulation skills and is able to remain calm during times of stress and crisis.

Helps JCOs identify and utilize their own self-regulation skills so they are equipped to co-regulate youth.

Gains a basic knowledge of each youth¿s treatment plan and provide support in learning the skills needed to meet those goals.

Coach youth on how to resolve conflict with other youth and staff as appropriate.

Participates in the Youth Service Team and provides input into each youth¿s treatment plan; and is a responsible and supportive team member, who understands that an effective team is composed of reliable people who provide backup and support for their fellow team members and the facility as a whole.

Provides for a predictable schedule for youth that is transparent to them and provides warnings and prompts for all movements and transitions; and exercises independent judgment when the need arises to alter a schedule (while still maintaining transparency and warnings).

Implements and monitors youth activities, programs, and behaviors on an individual and group basis, to ensure healthy youth engagement and to provides appropriate role modeling for all youth.

Observes and keeps staff informed daily of significant behavioral and treatment-related conditions and events known about a youth and/or the group.

Provides services to potentially aggressive/combative youth in a correctional setting with a wide variety of temperaments (volatile, mentally ill, suicidal) and specialized needs (chemically dependent, sexual offenders, emotionally disturbed, etc.).

Physically restrains and secures, if necessary, sometimes aggressive youth and participates in follow up debriefing conversations to assess the relationship and determine alternative strategies to avoid future physical restraints.

Maintains facility security and grounds; and intervenes during emergencies or altercations to prevent escapes and protect the safety of all youth.

Conducts searches for contraband and health/safety hazards; and performs room, property, pat, and strip searches of youth as required.

Manages all movements between activities; conducts periodic headcounts; ensures youth engage in required activities; and transfers and transports youth, on foot, in vehicles, and other forms of transportation.

Ensures security of state vehicle(s) to include securing the vehicle, setting the parking brake, adherence to seat belt requirements, having a first aid kit and fire extinguisher, and ensuring safe capacity/occupancy of vehicles (9 in a 12-passenger van).

Responds appropriately to youth grievances.

Maintains privacy and follows all policies, regulation, and laws in regards to youth records.

Completes and maintains required records, files, and forms in a timely and accurate way.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.
• Completes required documentation in the event of an accident/injury within requested timeframes.

Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

Minimum Qualifications

Must be at least 21 years of age and have a high school diploma or equivalent. Two years of full-time wage-earning experience supervising or providing rehabilitation/treatment services to youth or adults in a treatment program, correctional program, or a residential setting (e.g., correctional officer, case manager, counselor, or probation or parole officer).

Note:Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be obtained from an accredited educational institution.

Experience and Education Substitutions:

• Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience.

Requirements: Must be at least 21 years of age with a valid Driver¿s License.

Applicants with the following will not be considered:

Convicted or received deferred adjudication for any felony.

Convicted or received deferred adjudication for domestic violence involving a family member (including non-spouse partners).

Convicted or received deferred adjudication for official oppression.

Current requirement to register as a sex offender.

Arrested for a disqualifying offense that was not expunged before the statute of limitations expired.

Outstanding warrant.

Applicants with other arrests, deferred adjudications, and convictions may be reviewed on a case-by-case basis to determine suitability for employment.

Pre-employment conditions require acceptable results from mandatory:

pre-employment drug test;

finger printing, criminal records check, and driving record check;

Fitness-for-Duty Assessment which may include both physical and behavior evaluations.

Requirements for Continued Employment:

Obtain and maintain certification in TJJD¿s Use of Force techniques, which requires physical restraint of juveniles.

Obtain and maintain certification in First Aid and CPR.

Failure to maintain required certification will result in termination of employment.

Preferred Qualifications

College degree or coursework.

Knowledge/Skills/Abilities

• Knowledge of safety and security procedures and practices.
• Knowledge of general counseling and guidance techniques with adolescents.
• Knowledge of facility rules and regulations.
• Knowledge of individual and group behavior.
• Knowledge of child development and the role of the family.
• Knowledge of causes of juvenile delinquency and current methods of juvenile offender treatment.
• Skill in maintaining written files and records.
• Skill in effective communication; both oral and written
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Ability to remain calm and regulate one¿s own behavior while helping to serve as a role model for youth who are learning to self-regulate their own behavior.
• Ability to maintain healthy and engaging relationships with youth while maintaining appropriate boundaries important for healthy development.
• Ability to work with youth in an empathetic and understanding manner with sustained positive interactions.
• Ability to communicate effectively with youth to foster youth cooperation in the treatment process.
• Ability to plan and implement youth programs.
• Ability to facilitate group discussions and activities.
• Ability to set limits on youth behaviors when appropriate in a consistent, firm and fair manner.
• Ability to intervene and redirect behavior.
• Ability to appropriately respond to abusive language and behavior in a manner consistent with instructions received in training.
• Ability to remain alert, observant, and physically able to respond appropriately to work situations or emergencies include, but not limited to, physical restraint of youth.
• Ability to learn verbal and physical crisis intervention/de-escalation techniques and emergency treatment procedures.
• Ability to maintain order and discipline.
• Ability to physically restrain youth, when necessary, in a manner consistent with instructions received in training.
• Ability to explain the progress of the youth to their family members and other treatment staff.
• Ability to interpret rules, regulations, policies, and procedures.
• Ability to accept and adapt to changes in assignments, methods, policies, etc.
• Ability to work collaboratively with all stakeholders and maintain a professional, courteous demeanor.
• Ability to prioritize and manage multiple tasks.
• Ability to plan, organize, and coordinate work assignments; and meet deadlines.
• Ability to process information logically, make decisions, and demonstrate the soundness for those decisions.
• Ability to document observations and incidents and maintain written files and records.
• Ability to transport youth and travel as necessary.

Ability to utilize Texas Model levels of engagement to appropriately intervene with youth.

• Ability to work a variety of shifts, weekends, holidays, and be on-call.
• Ability to work in excess of 40 hours per workweek, and travel, when required.

Physical Requirements

The following physical demands and working conditions are representative of those encountered when performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Analyzing

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to perform tactile discernment

Identifying colors

Depth perception

Operate motor equipment

Heavy lifting, 45 lbs. & over

Heavy carrying, 45 lbs. & over

Restraining combative youth

Pulling

Pushing

Prolonged standing and walking

Walking

Standing

Repeated bending

Reaching above shoulder

Dual simultaneous grasping

Twisting

Kneeling

Stooping

Climbing ladders

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov .Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add‑on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, and career ladder advancements.

In order to receive veteran¿s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.