Case Mgr IV-RSU Youth Liaison II-IV (GNS)

Texas A&M International; Gainesville (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Texas Juvenile Justice Department is seeking a Case Manager at multiple levels to coordinate care in the Regulation Safety Unit (RSU) and ensure due process for youth admissions and releases. The role involves reviewing referrals, coordinating with dorm staff, and implementing intervention plans in a high-responsibility environment.

Positions include Case Manager II, III, and IV with progression through a career ladder based on experience and policy.

Qualifications

• Must meet minimum qualifications for Case Manager II or higher as outlined in TJJD policy.
• Extensive knowledge of case management principles, policies, and procedures.
• Ability to coordinate youth services and monitor program effectiveness.

Responsibilities

• Interviews youth and provides regulation techniques to youth while in RSU.
• Ensures youth receives due process regarding referral, admission and/or release from RSU.
• Coordinates with staff regarding referral, admission, repair and release from RSU; discusses needed repair for violations.

Skills

Child development knowledge

Emergency response

Communication

Education

High School Diploma or equivalent

Bachelor’s degree in related social sciences (for higher levels)

Job description

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We are committed to transforming lives and building safter communities by working collaboratively, communicating openly, and upholding the highest standards of integrity and professionalism. Our team models accountability, transparency, and respect, taking proactive steps to ensure the physical and emotional safety of youth, staff, and the community. We strive for excellence through continuous growth, thoughtful decision making, and mission driven collaboration, supporting one another while embracing challenges that lead to meaningful, long-term impact.

Job Description

Performs moderately complex (journey-level) to advanced and/or supervisory (senior-level) coordination of care work in the Regulation Safety Unit (RSU) and promoting Texas Model regulation concepts. Reviews and processes RSU referrals for admission or release. Coordinates with coaches involved to determine proper action taken before youth is released from RSU. Performs discharge and release functions to ensure repair of violation or reason youth referred to RSU is communicated to receiving staff. Ensures due process is followed regarding admissions and releases. May be required to work in excess of 40 hours per workweek, different shift patterns, and be on-call.

Career Ladder Promotion Opportunity :This position is in the approved TJJD career ladder for Case Managers. Case managers may be promoted based on meeting the established eligibility criteria per agency policy ( PRS.15.08 ) until they reach the top level of the ladder. Placement on the career ladder is dependent upon experience and education. Progression to the highest pay level on the career ladder is dependent upon experience and performance.

Pre-Service Training Academy Requirement:Newly hired case managers or rehired case managers who separated more than 18 months will be required to attend the pre-service training academy. Case managers who have worked for TJJD and return to employment within 18 months of their separation date are not required to attend the pre-service academy and will be placed in full-time status on their date of employment.

Levels of Work Performed by Career Ladder Level:

Case Manager II:Performs moderately complex (journey-level) work under general supervision with moderate latitude for the use of initiative and independent judgment.

Case Manager III:Performs highly complex (senior-level) work under limited supervision with considerable latitude for the use of initiative and independent judgment.

Case Manager IV:Performs advanced and/or supervisory (senior-level) work under minimal supervision with extensive latitude for the use of initiative and independent judgment.

Interviews youth and provides regulation techniques to youth while in RSU.

Ensures youth receives due process regarding referral, admission and/or release from RSU.

Coordinates with dorm staff regarding referral, admission, repair and release from RSU; and discusses and processes the needed repair for violation for the youth to return to the dorm.

Reviews youth admitted to the RSU multiple times during a shift to assess regulation, needs, and ensures youth is provided services per policy.

Utilizes advanced skills in Connecting, Correcting, and Empowering youth.

Employs advanced skills in utilizing the Levels of Response effectively.

Conducts and facilitates required Gang Intervention Groups and individual gang intervention counseling per Case Management Standards (CMS).

Plans for scheduled and unanticipated leave of absences to ensure the provision of group services by an approved alternate group leader.

Participates in staff development, including the Agency approved treatment program, group facilitation, and Case Management Standards.

Complies with policies, procedures, rules, and regulations.

Prepares and maintains records, forms, and reports.

Performs a variety of related duties not listed, to be determined and assigned as needed.

Performs all duties in compliance with agency safety policies and procedures:

• Reports safety hazards and corrects hazards when possible.

Will be required to travel up to 5% of the time.

Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others.

Qualifications

MINIMUM QUALIFICATIONS

Requirements for Case Manager II ¿ Pay Level One (1):

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

One (1) year full-time wage-earning experience consisting of any combination of the following:case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Two (2) years full-time wage-earning experience consisting of any combination of the following:case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or Texas Juvenile Justice Department (TJJD) / Texas Youth Commission (TYC) Juvenile Correctional Officer (JCO) experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

Requirements for Case Manager III ¿ Pay Level Two (2):

Bachelor¿s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field.No experience required.

OR

Unrelated Bachelor¿s degree, and

Two (2) years full-time wage-earning experience consisting of any combination of the following:case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

Three (3) years full-time wage-earning experience consisting of any combination of the following:case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Four (4) years full-time wage-earning experience consisting of any combination of the following:case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, and placement recommendations and referrals of youth; parole officer experience; or social work experience whether inside or outside of TJJD; or TJJD / TYC JCO experience. Additional experience that will be considered includes direct care/support care staff in a residential, group home, secure, or hospital settings.

Requirements for Case Manager III ¿ Pay Level Three (3):

Bachelor¿s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and

Two (2) years of full-time wage-earning experience consisting of any combination of the following:case management work or primary service responsibilities in a residential setting for youth including assessments, development and implementation of individual case plans, development/coordination of services, etc.

OR

Unrelated Bachelor¿s degree, and

Four (4) years full-time wage-earning experience consisting of ...

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

Five (5) years full-time wage-earning experience consisting of ...

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Six (6) years full-time wage-earning experience consisting of ...

Requirements for Case Manager IV ¿ Pay Level Four (4):

Master¿s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field.No experience required.

OR

Bachelor¿s degree with major in Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation Criminal Justice-Corrections (not Law Enforcement or Police Sciences), Education (or education certification), or other related social sciences field, and

Four (4) years full-time wage-earning experience consisting of ...

OR

Unrelated Bachelor¿s degree, and

Six (6) years full-time wage-earning experience consisting of ...

OR

High School Diploma or equivalent, and

Fifteen (15) semester hours of college course work, and

Seven (7) years full-time wage-earning experience consisting of ...

OR

High School Diploma or equivalent, and

Less than fifteen (15) semester hours of college course work, and

Eight (8) years full-time wage-earning experience consisting of ...

* Social Science degrees include:Clinical Psychology, Psychology, Sociology, Social Work, Family Relations, Guidance and Counseling, Rehabilitation, Criminal Justice, Education (or education certification).

Requirements for all levels:

Must be at least 21 years of age.

Note:Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.

• finger printing, criminal records check, and TB testing;
• Fitness-for-Duty Assessment which may include both physical and behavior evaluations.

Knowledge/Skills/Abilities

• Knowledge of child development, particularly adolescent needs.

Knowledge of child care practices.

Knowledge of case management delivery systems.

Knowledge of case management principles, objectives, standards, and methods.

Knowledge of program policies and procedures.

Skill in developing, implementing, and monitoring service and treatment plans.

Skill in acting quickly in emergencies.

Skill in working effectively with youth.

Skill and willingness to physically restrain youth in the appropriate manner.

Skill in maintaining written files and records.

Skill in maintaining order and discipline.

Skill in organizing workloads and setting priorities to carry out assigned tasks in a timely manner.

• Ability to assess youth¿s needs.
• Ability to coordinate youth¿s services.
• Ability to monitor program effectiveness.
• Ability to communicate effectively, both orally and in writing.
• Ability to provide guidance to others.
• Ability to establish and maintain effective working relationships with others.

Ability to w ork in excess of 40 hours per workweek, different shift patterns, and be on-call.

Ability to communicate effectively, orally and in writing

Ability to see

Ability to hear (with or without aid)

Ability to perform tactile discernment

Depth perception

Operate motor equipment

Lifting 45 lbs. & over

Carrying 45 lbs. & over

Restraining combative youth

Climbing ladders

Pulling

Pushing

Repeated bending

Reaching above shoulder

Walking

Standing

Twisting

Kneeling

Stooping

Dual simultaneous grasping

State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov .Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.

In order to receive veteran¿s preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.

If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

Only candidates selected for an interview will be contacted.

Thank you for considering employment with the Texas Juvenile Justice Department.

AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

SPONSORSHIP

Candidates must be eligible to work in the United States without requiring sponsorship.