Titleist Chat Brand Ambassador (Fitter/Remote)

Twice; United States; Remote; Full time

Job summary

A leading company is seeking remote chat representatives to assist customers on titleist.com. Candidates should have extensive golf knowledge and experience, along with strong communication skills. This role emphasizes human connection and premium service.

Qualifications

• 5+ years golf experience.
• 2+ years club fitting experience.
• Ability to type at least 35 wpm.

Responsibilities

• Assist customers via chat, sharing passion for Titleist.
• Thrive in fast-paced environment handling multiple chats.
• Maintain commitment to quality excellence.

Skills

Golf Experience

Club Fitting Experience

Communication

Job description

At ThirdChannel ECommerce, we are looking for remote chat representatives to assist customers and provide an exceptional shopping experience on titleist.com. We believe in the power of human connections to provide premium service to online customers mirroring an in-store experience. No bots. Just real, honest people sharing their passion and expertise.

Experience Required
SKILLS AND QUALIFICATIONS

5+ years golf experience
2+ years club fitting experience
In-depth knowledge of current and past Titleist products
Familiarity with similar products from other brands
Ability to communicate and assist golfers on all Titleist products (enthusiast to pro level)
Able to type at least 35 wpm, with a strong ability to communicate clearly
TECHNOLOGY DETAILS

A desktop or laptop w/ Chrome browser (tablet/mobile devices not compatible)
Stable internet connection
Reliable sound output

Essential Responsibilities
RESPONSIBILITIES AND DUTIES

Be brand passionate - share your love for the game and brand!
Use primarily Titleist golf equipment
Familiarity with the Titleist site and any related media/searches
Ability to compare and analyze any competitor products.
Thrive in fast-paced environment handling multiple chats at once
Maintain the core values of the Titleist tradition “commitment to continuous improvement and performance and quality excellence”

Benefits
1099 Independent Contractor position
Pay $20/hour, paid weekly
Remote