Title Support Specialist II

Yamaha Motor Corporation, U.S.A.; Kennesaw (GA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) and Profit Sharing

Fertility Benefits

37.5-hour workweek

Medical, Dental, Vision

Life and AD&D Insurance

Wellness Program

Short-Term Disability Coverage

Long-Term Disability

Student Debt Repayment Benefits

Ability to borrow Yamaha product

Job summary

Yamaha Motor Corporation, USA is seeking a Title Support Specialist to assist the Title Administrator for Yamaha Financial Services in Townpark Kennesaw, GA. You will help with lien releases, title corrections, title audits, and substitution of collateral for Yamaha financed collateral.

This role requires strong communication skills, MS Office proficiency, and a background in title support or PDP knowledge. Join a team focused on accurate title processing and supportive customer service.

Qualifications

• Associate's degree preferred or equivalent combination of education/experience.
• Strong communication and interpersonal skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Title support background preferred.
• Knowledge of Pre-Delivery Payment (PDP) preferred.

Responsibilities

• Assist with the release of Yamaha liens on collateral paid in full.
• Use the title vendor portal to monitor titles and complete lien releases and related tasks.
• Handle inbound and outbound daily call volume to support customers.
• Review and update the daily correction queue in the Title Vendor portal.
• Assist with title audits, VIN corrections and substitution of collateral.
• Communicate with Department of Transportation, DMV offices and Dealers as required.

Skills

Associate degree

Strong communication

MS Office

Title support background

PDP knowledge

Education

Associate degree preferred

Tools

Title vendor portal

Job description

Yamaha Motor Finance, US has an exciting opportunity for a Title Support Specialist to join our Retail team in our Townpark Kennesaw, GA location. The Title Support Specialist is responsible for supporting the Title Administrator for Yamaha Financial Services. This position will assist with lien releases, title corrections, title audits, substitution of collateral and lien perfection on Yamaha financed collateral. Responsibilities will include supporting/assisting on all key job functions of the title process as needed.

What you'll be doing:

• Assist with the release of Yamaha liens on collateral that has been paid in full according to Yamaha policy.
• Utilize the title vendor portal to assist in monitoring status of titles and use the system to complete the job process for lien releases and any other related functions.
• Assist with inbound and outbound daily call volume to support internal and external customers.
• Assist with the review and update of the daily correction queue in the Title Vendor portal.
• Assist with title audits, VIN correction and substitution of Collateral for Yamaha Financial Collateral as required.
• Communicate with the Department of Transportation, DMV offices and Dealers as required.
• Other duties as assigned.

What you'll need to be successful:

• Associate's degree preferred, or equivalent combination of education/experience.
• Strong communication and interpersonal skills.
• Strong working knowledge of Microsoft office applications including Excel, Word, and PowerPoint required.
• Title support background preferred.
• Knowledge of Pre-Delivery Payment (PDP) preferred.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

What's in it for you:

• 401(k) and Profit Sharing
• Fertility Benefits
• 37.5-hour workweek
• Medical, Dental, Vision
• Life and AD&D Insurance
• Wellness Program
• Short-Term Disability Coverage (for hourly roles)
• Long-Term Disability
• Student Debt Repayment Benefits
• Ability to borrow Yamaha product

Reports to: Department Manager

Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.