Title Specialist

RB Global; Michigan; On-site; USD 36,000 - 48,000; Full time

Job summary

RB Global is seeking a Title Specialist in the United States (Michigan) to secure documents needed for title transfer applications and to communicate with customers and vehicle owners. The role requires resolving discrepancies and responding to inquiries while ensuring compliance with state requirements.

Responsibilities include documenting processes, handling inbound calls and emails, and maintaining accurate customer databases in a typical field office setting.

Qualifications

• 1-2 years State/National title processing experience
• 2-3 Years Previous knowledge in title and salvage title requirements
• Maintaining customer databases
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint
• Typical Field Office Environment

Responsibilities

• Secure all necessary documents to accompany applications to transfer vehicle title ownership
• Communicate with customers and vehicle owners
• Resolve problems and discrepancies
• Answer inbound phone calls and send emails
• Provide excellent customer service and ensure compliance with state requirements

Skills

MS Office Suite

Outlook

Word

Excel

PowerPoint

Title Processing

Customer Databases

Education

Job description

The Title Specialist is directly responsible for securing all necessary documents to accompany applications to transfer vehicle title ownership. Tasks include compiling all necessary documents, communicating with customers and vehicle owners, resolving problems and discrepancies, answering inbound phone calls, sending emails, and providing excellent customer service. Compliance with state and/or buyer requirements is essential. Where IAA has authorization to process applications as an acting state processing authority, Title Specialist may also work within those state systems

• 1-2 years State/National title processing experience
• 2-3 Years Previous knowledge in title and salvage title requirements
• Maintaining customer databases
• Proficient in MS Office Suite; Outlook, Word, Excel, PowerPoint
• Typical Field Office Environment