Title Processing & Client Services Clerk

Dealer Services Network; Bradenton (FL); On-site; USD 19,286 - 30,307; Full time

Benefits offered by this job

401(k) and matching

Dental, vision, life, and health保险

Employee assistance program

Paid time off

Retirement plan

Job summary

Dealer Services Network in Bradenton, FL is seeking an agency title clerk to provide direct customer service via phone and email, handle motor vehicle forms and title documents, and maintain an organized office and paperwork.

The role requires attention to detail, data entry accuracy, basic computer skills, and the ability to work independently or in a team environment. Benefits include paid vacation, life insurance, 401(k) with matching, and a supportive workplace.

Qualifications

• High school diploma or GED required and experience preferred.
• Must pass a criminal background check.
• Ability to learn and use title and dealership software.

Responsibilities

• Provides direct customer service via phone and email.
• Completes motor vehicle forms and title documents.
• Maintains organized office and paperwork.
• Scans, files, and manages inventory control of documents.
• Prepares transactions for motor vehicle run and reviews completed transactions.
• Ensures completed transaction files are checked and re-contacted for reminders.
• Researches, verifies, and processes titles and registrations for vehicles, boats, and RVs.
• Processes handicap permits.
• Maintains a positive, empathetic, professional attitude toward customers.
• Interacts with the general public and responds promptly to inquiries.
• Acknowledges and resolves customer issues.

Skills

Strong written and verbal沟通

Interpersonal skills

Attention to detail

Basic computer proficiency

Teamwork

Communication under pressure

Education

High school diploma or GED

Tools

Computer software proficiency

Job description

Dealer Services Network in Bradenton, FL is seeking an agency title clerk to provide direct customer service via phone and email, handle motor vehicle forms and title documents, and maintain an organized office and paperwork.

The role requires attention to detail, data entry accuracy, basic computer skills, and the ability to work independently or in a team environment. Benefits include paid vacation, life insurance, 401(k) with matching, and a supportive workplace.