Title Curative - Home Equity & Origination Services

ServiceLink; United States; On-site; USD 45,000 - 60,000; Full time

Job summary

ServiceLink is seeking a results-oriented Title Curative professional in the United States. The role focuses on reviewing title commitments, updating payoffs, taxes, and HOA items, and addressing client inquiries with professionalism.

Applicants must be authorized to work in the United States full-time and may not require visa sponsorship now or in the future. The position offers fast-paced growth within the mortgage industry and opportunities to build lifetime client loyalty.

Qualifications

• Experience in real estate or vendor management.
• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced environment and meet tight deadlines.

Responsibilities

• Review Work In Progress reports to ensure completion.
• Review and respond to management inquiries as needed.
• Respond to escalated routes and questions from customers.
• Process orders in accordance with ServiceLink and client requirements.
• Meet minimum daily production quota while maintaining quality.
• Provide direction to team members and assist the supervisors in maintaining timelines.
• Maintain open communication with team members and team leader.
• Develop relationships with vendors and coworkers.

Skills

Customer service

Real estate knowledge

Vendor management

Education

High School diploma

Job description

Overview

Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes,

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

• Review daily reports to ensure completion of assigned duties
• Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
• Address inquiries from client, seller's agent, buyer's agents, and internal staff professionally and in a timely manner

WHO YOU ARE

• Practical work experience within real estate industry and/or a vendor management service company.
• Excellent customer service and communication skills
• The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
• A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.

Responsibilities

• Review Work In Progress reports to ensure completion
• Review and respond to management inquiries, as needed.
• Respond to escalated routes and questions from customers.
• Process orders in accordance with ServiceLink and client requirements
• Meet minimum daily production quota while maintaining a high degree of quality.
• Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.
• Maintain open communication with team members and team leader
• Develop relationships with our vendors and our co-workers
• . Perform all other duties as assigned.

Qualifications

• High School diploma or equivalent required
• Practical work experience within real estate industry
• Proven customer service skills
• Proficiency with personal computers