Title Assistant (Remote Opportunity)

First American; California (MO); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Title Assistant to join its dynamic team. This role involves a variety of administrative tasks related to title processes, where you'll support lenders in originating, closing, and servicing quality loans. With a strong emphasis on customer service and attention to detail, you will be responsible for collating information, responding to inquiries, and ensuring the accuracy of data. The company fosters a welcoming and supportive environment, prioritizing diversity and inclusion, making it an ideal workplace for those looking to thrive in a collaborative setting.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid time off

Sick leave

Employee stock purchase plan

Qualifications

• 3+ years of title industry experience, preferably in default.
• Strong attention to detail and excellent communication skills.

Responsibilities

• Perform administrative duties related to title processes.
• Respond to inquiries and prepare documentation and reports.

Skills

Title industry experience

Customer service orientation

Attention to detail

Verbal communication skills

Written communication skills

Professionalism

Good judgment

Education

High School diploma or equivalent

Tools

MS Office suite

FSI/Eloandata

IDS

BKFS/Loansphere

Data Tree

Data Trace

Job description

Join a team that puts its People First! As a member of First American's family of companies, Mortgage Solutions provides lenders with solutions to originate, close, and service quality loans. Since 1889, First American (NYSE: FAF) has believed in its people, fostering an environment where all feel welcome, supported, and empowered to innovate and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also been recognized as a great place to work for women, diversity, and LGBTQ+ employees, and included on more than 50 regional best places to work lists. First American strives to be a great place to work for all. For more information, visit www.careers.firstam.com.

The Title Assistant role involves a variety of administrative and support duties related to residential, commercial, and industrial title processes. Responsibilities include collating information, responding to inquiries, reviewing data for accuracy, providing customer service to external clients and field escrow offices, and coordinating with multiple parties to complete the title process. Employees develop skills and experience, completing most tasks with little instruction.

What You'll Do

1. Perform a wide range of administrative duties requiring experience and knowledge of title guarantees, policies, and practices.
2. Create and maintain files, records, and reports; monitor and track workflow.
3. Respond to inquiries, gather information, resolve issues, and complete the title process. Prepare documentation and reports.
4. Communicate with internal and external groups.

What You'll Bring

• High School diploma or equivalent.
• 3+ years of title industry experience, with a focus on default preferred.
• Experience with MS Office suite.
• Excellent verbal and written communication skills.
• Professionalism and a positive service attitude.
• Strong attention to detail.
• Customer service orientation.
• Good judgment.
• Working knowledge of systems like FSI/Eloandata, IDS, BKFS/Loansphere, Data Tree, Data Trace.
• Familiarity with county recording requirements (preferred).
• Experience with searching/examining and understanding title chains.
• Knowledge of default cycle and related guarantees (preferred).

Salary Range: $19.82 - $26.43 Hourly. This range reflects a reasonable estimate at posting, with pay based on various factors including knowledge, skills, experience, and location.

What We Offer

We embrace individuality and support diversity, equity, and inclusion, fostering an authentic and inclusive workplace. You are encouraged to bring your entire, unique self to work. First American is an equal opportunity employer.

Note: For candidates working from an unincorporated area within Los Angeles County, additional statements apply regarding criminal history review and fair chance employment laws.

First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO, sick leave, and other benefits like an employee stock purchase plan.