Tire Sales/ Service Advisor

Sun Auto Tire & Service; Liberty (NC); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Bi-Weekly pay

Tuition reimbursement

Paid vacation

Paid holidays

Health insurance

Life insurance

401(k) match

Discounted services

Advancement opportunities

Job summary

Sun Auto Tire & Service in Liberty, North Carolina, is hiring a Sales and Service Advisor as the face of the shop and the main customer contact throughout the repair and maintenance journey.

The role offers $90,000–$110,000 per year with bonus and commissions included, plus a strong benefits package including health, dental, and vision insurance, life insurance, a 401(k) plan with company match, paid vacation and holidays, and tuition reimbursement. This is an on-site/non-remote position.

Qualifications

• High School Diploma or equivalent.
• Prior experience as a Service Advisor is helpful, but not required.
• Professional appearance and ability to work in a process driven environment.
• Possess a valid driver’s license.

Responsibilities

• Greet customers in a professional and courteous manner in person and by phone.
• Listen to and document customer concerns; inspect vehicle and reference service history.
• Recommend services and clearly communicate technician recommendations.
• Provide accurate quotes with cost and time estimates; update customers throughout the day.
• Process payments and explain warranties; close out tickets with documentation.
• Follow up after repairs to ensure customer satisfaction and handle declines when needed.
• Track returns and warranty parts for individual customers.
• Perform other duties as assigned.

Education

High School Diploma or equivalent

Job description

Posted Date 2 days ago (9/25/2026 2:13 PM)

Requisition ID 2026-24191

Category (Portal Searching) Sales/Service Advisor

Location US-NC-Liberty

External Company Name Sun Auto Tire & Service

Street 232 North Greensboro Steet

Zip 27298

Remote No

Overview

Tire Max Tire offers complete quality automotive repair and preventative maintenance. Our ASE certified technicians will be happy to help you on a wide range of services including alignments, brake repair, oil changes, batteries, shocks and struts, belts and hoses, and air conditioning.

We have immediateopenings for Sales and Service Advisors.

TheSales and Service Advisor are essential team members as the face of the shops and the client’s main point of contact throughout the repair/maintenance process. We service our clients with honesty and integrity, working as a partner to advise clients, build long-standing relationships and always providea 5-star experience. Service Advisors are responsible for selling and promoting all products and services offered by the company by following the company’s store standards and expectations.

Compensation: $90,000- $110,000/Yr (bonus and commissions included)

• Competitive Bi-Weekly Pay
• Tuition Reimbursement
• Paid Vacation and Sick Time
• 6 Paid Holidays
• Medical, Dental and Vision Insurance
• Life Insurance (Company paid)
• 401(k) Retirement Savings Plan with Company Match
• Discounted Services on Personal and Immediate Family Vehicles
• Opportunity for Advancement!!!

Essential Roles and Responsibilities:

• Promptly greet customers in a professional and courteous manner both in person and on the telephone using the Company’s standardized customer service techniques.
• Listen to and thoroughly document customer’s concerns; inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
• Recommend services according to appropriate level of knowledge. Clearly communicate any additional recommendations from the Automotive Technician to the customer so that they can make an informed decision. Properly document all recommendations in customer file.
• Promote the sales of appropriate services, parts, and accessories by demonstrating an understanding of the product and associated service requirements.
• Provide customer with an accurate quote that includes cost and time of completion for the services approved by the customer. Provide customer with updates throughout the day on the status of their services.
• Follow proper procedures when cashing out a customer’s ticket to include a review of the completed multi-point inspection and explanation of applicable warranties.
• Conduct post repair and declined services follow up phone calls to ensure customer satisfaction for all individual customers.
• Track all new returns, core returns and warranty parts for individual customers
• Other duties as assigned

The Sales and Service Advisor should also adhere to all company policies and procedures as outlined in the Employee Handbook and demonstrate behaviors that are consistent with the Company Standards and Expectations.

Qualifications :

• High School Diploma or equivalent
• Prior experience as a Service Advisor is helpful, but not required
• Professional appearance and proven ability to work in a process driven environment
• Possess a valid driver’s license

Sun Auto Tire & Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.