(Tire & Lube Tech) General Service Technician

Mr. Tire Auto Service Centers; Fort Washington (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading automotive service center seeks a General Service Technician for full-time or part-time work. The role involves performing routine vehicle maintenance, delivering excellent customer service, and ensuring compliance with safety standards. Ideal candidates will have strong communication skills and a proactive approach to troubleshooting vehicle issues.

Qualifications

• Ability to take initiative and suggest solutions.
• Strong customer service and communication skills.

Responsibilities

• Perform basic vehicle services and repairs.
• Conduct Monro’s Courtesy Inspection process.
• Assist with inventory management and general store duties.

Skills

Customer Service

Communication

Initiative

Job description

(Tire & Lube Tech) General Service Technician

Join to apply for the (Tire & Lube Tech) General Service Technician role at Mr. Tire Auto Service Centers

(Tire & Lube Tech) General Service Technician

1 day ago Be among the first 25 applicants

Join to apply for the (Tire & Lube Tech) General Service Technician role at Mr. Tire Auto Service Centers

Job Description

The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.

Responsibilities:

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
• Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
• Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
• Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and guest readiness.
• Perform services in accordance with Monro’s safety standards including wheel torque, oil safety and compliance procedures.
• Test drive vehicles following Monro’s Road Test policy, observing all traffic and safety laws.
• Adhere to company policies, governmental standards, environmental codes, and OSHA standards.
• Maintain technical knowledge through Monro University training.
• Operate and maintain all equipment safely, including lifts, welders, brake lathes, etc.
• Perform other duties as assigned, including key holder responsibilities and assisting guests.

Profile Summary

Ability to take initiative, identify problems, collect data, and suggest solutions. Strong customer service and communication skills.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time