Tire & Battery Service Specialist — Elevate Member Experience

Sam's West, Inc.; North Little Rock (AR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k)

Stock purchase program

Company-paid life insurance

Paid time off (PTO)

Live Better U education program

Job summary

Sam's West, Inc. is seeking a Tire & Battery Center associate to maintain safety standards, merchandise displays, and organized service bays at the North Little Rock, AR location.

You will greet members, assess needs, and guide them to the best tire and battery solutions while coordinating with technicians. You will leverage Sam’s Garage and product knowledge to explain warranties, manage appointments, and ensure quick, high-quality service that reflects the club’s value and customer-first

Qualifications

• Valid state-issued driver’s license.
• 18 years of age or older.
• Preferred: Auto service industry experience.
• Preferred: Retail experience.

Responsibilities

• Maintain safety and security on the sales floor and in the service area.
• Organize, stock, zone, and merchandise Tire & Battery Center areas.
• Assist members with tire maintenance, installation appointments, and service decisions.
• Provide expert member service and recommendations and resolve concerns.
• Explain warranties and ensure customers receive best value.
• Drive sales by communicating product value and collaborating with club associates.
• Triages service workflow and prioritizes appointments for efficiency.
• Operate POS equipment and process payments, returns, and exchanges.

Skills

Customer service

Sales

Teamwork

Safety compliance

Tools

POS system

Cash register

Sam's Garage

Job description

Sam's West, Inc. is seeking a Tire & Battery Center associate to maintain safety standards, merchandise displays, and organized service bays at the North Little Rock, AR location.

You will greet members, assess needs, and guide them to the best tire and battery solutions while coordinating with technicians. You will leverage Sam’s Garage and product knowledge to explain warranties, manage appointments, and ensure quick, high-quality service that reflects the club’s value and customer-first