Tire & Battery Service Pro: Customer & Service Champion

Sam's West, Inc.; Wichita (KS); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) and life insurance

Paid time off and employee discounts

Job summary

Sam's West, Inc. in Wichita, KS, is seeking a Tire and Battery Center team member to greet members, assess needs, assist with purchases and services, and resolve concerns while upholding safety and merchandising standards.

You’ll manage tire and battery orders, coordinate with technicians, schedule installations, and use Sam’s Garage guidance to recommend products. A valid driver’s license and customer-service excellence are required.

Qualifications

• Valid state-issued driver's license.
• 18 years of age or older.

Responsibilities

• Greet members and identify needs to assist with purchases.
• Ensure Tire and Battery Center operations meet safety and merchandising standards.
• Manage tire and battery orders and schedule installations; communicate lead times and cancellations when needed.
• Operate POS systems and assist in payments, returns, refunds, and exchanges; provide courteous member service.

Skills

Driver's license

Age 18+

Job description

Sam's West, Inc. in Wichita, KS, is seeking a Tire and Battery Center team member to greet members, assess needs, assist with purchases and services, and resolve concerns while upholding safety and merchandising standards.

You’ll manage tire and battery orders, coordinate with technicians, schedule installations, and use Sam’s Garage guidance to recommend products. A valid driver’s license and customer-service excellence are required.