TIMS Administrator II

DJO Global; Billerica (MA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated TIMS Administrator II to join their Field Services Team. This role is pivotal in maintaining and optimizing Billing and Inventory application software, ensuring user satisfaction through effective support and training. You will thrive in a fast-paced, patient-focused environment, collaborating with talented professionals committed to innovation in orthopedics. The position offers a chance to impact patient care positively while working with cutting-edge technology and solutions. If you are passionate about making a difference in healthcare, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Income Protection

Insurance Discounts

Legal Services

Qualifications

• 3+ years of experience maintaining master data in EMR or EPR systems.
• Prior experience with TIMS platform and knowledge of medical terminology required.

Responsibilities

• Manage Help Desk tickets and provide first-level support for application software.
• Perform TIMS upgrades, monitor nightly batching, and ensure compliance with regulations.

Skills

Database Administration

End User Support

Compliance Knowledge

Salesforce Experience

Knowledge of HCPC codes

ICD-10 Knowledge

Medical Terminology

Education

Associate's Degree in Healthcare Administration

Equivalent Experience in IT/IS

Tools

TIMS Platform

Salesforce

PowerBI

Diver

Job description

Job Description:

At Enovis, we pay attention to details and embrace collaboration with our partners and patients. We take pride in pursuing scientific excellence to transform medical technology.

We aim to change patients' lives for the better and create better outcomes together. Why work at Enovis? Discover for yourself.

As a key member of the Field Services Team, you will help drive the medical technology industry forward through transforming patient care and improving outcomes.

Job Title: TIMS Administrator II

Reports To: Director, Regional Billing Operations

Location: Remote

Business Unit: Revenue Cycle Management

Job Summary:

We seek a dedicated individual to maintain and optimize Billing and Inventory application software as a TIMS Administrator II. This role offers an opportunity to work in a fast-paced, patient-focused environment with talented professionals dedicated to innovation in orthopedics and beyond, with brands like DonJoy, Aircast, ProCare, and Exos.

Key Responsibilities:

Primary duties include:

1. End User Support & Training:

• Manage Help Desk tickets, assess user needs, and ensure satisfaction.
• Provide first-level support for application software, escalate as needed.
• Handle TIMS end user access requests.
• Notify stakeholders of job delays or errors.
• Build relationships through communication.
• Maintain support documents and training materials.
• Train end users on TIMS operations and data entry rules.

Database Administration:

• Resolve database locks and hanging sessions.
• Perform TIMS upgrades and hotfixes.
• Monitor nightly batching for timely transactions.

Compliance:

• Stay informed about payor regulations (Medicare, Medicaid, etc.) and ensure compliance.
• Commit to the company's Compliance & Ethics Program and adhere to regulations like HIPAA.
• Maintain confidentiality of PHI.
• Perform other duties as assigned.

Minimum Qualifications:

• At least 3 years of experience maintaining master data in EMR or EPR systems.
• Associate's Degree in Healthcare Administration, IT/IS, or related field, or equivalent experience.
• Prior experience with TIMS platform required.
• Experience with Salesforce is a plus.
• Knowledge of HCPC codes, ICD-10, medical terminology, billing, and collections.

Preferred Qualifications:

• Understanding of DME billing practices.
• IT support experience and knowledge of database software, ETL tools, and BI software.
• Experience with Diver, PowerBI, or reporting systems.
• Knowledge of insurance/payor guidelines and reimbursement processes.

Travel:

• Up to 5% travel expected, domestic and international, typically 1-3 days per trip.

Note: Enovis does not sponsor visas; applicants must have full work authorization in the U.S.

We are driven by our purpose: "Creating better together." Discover what this means for us at Enovis through our purpose, values, and behaviors.

We offer a comprehensive benefits package, including medical, dental, vision insurance, 401(k), paid time off, income protection, insurance discounts, and legal services.

About Enovis:

Enovis Corporation (NYSE: ENOV) is a growth company dedicated to developing solutions that improve patient outcomes and transform workflows in orthopedics and beyond. Visit www.enovis.com for more information.

EOE AA M/F/VET/Disability Statement:

All qualified applicants will receive consideration without discrimination based on protected statuses.