Timesheet / Visit Verification Specialist

Personal Touch Home Care; New York (NY); On-site; USD 30,307 - 33,062; Full time

Benefits offered by this job

Comprehensive Health Benefits

Generous Paid Time Off

401(k) Retirement Plan

Life Insurance

Mileage Reimbursement

Professional Growth Opportunities

Employee Assistance Program

Job summary

Personal Touch Home Care is hiring a Timesheet / Pre-Billing Specialist to manage caregiver timesheets and ensure accurate billing processes. Responsibilities include validating timesheets, confirming compliance with care plans, and resolving discrepancies. Candidates should possess a high school diploma, and 1-3 years of relevant experience, with proficiency in Microsoft Excel. The role offers competitive pay and health benefits, alongside opportunities for professional growth.

Qualifications

• 1–3 years of experience in home care and timesheet processing.
• Strong attention to detail and ability to identify discrepancies.
• Familiarity with EVV (Electronic Visit Verification) is preferred.

Responsibilities

• Review and validate caregiver timesheets.
• Confirm visits align with authorized care plans.
• Communicate with caregivers to rectify discrepancies.

Skills

Attention to detail

Communication skills

Time management

Proficiency in Microsoft Excel

Education

High school diploma or equivalent

Tools

HHAeXchange

EVV (Electronic Visit Verification)

Microsoft Office 365

Job description

Language Proficiency

Must be fluent in both English and Spanish.

Job Details

Location: Brooklyn, NY

Job Type: Full-time (in person)

Pay: $22.00 - $24.00 per hour

About Us

With 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members.

Why Choose Us

We are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well‑being and support your career growth.

• Employee Recognition Programs: We acknowledge and celebrate your contributions.
• Comprehensive Health Benefits: Medical, Dental, Vision, Accident, and Long‑Term Disability Coverage.
• Generous Paid Time Off: Ensure you can recharge and return to work refreshed.
• Retirement Benefits: 401(k) plan.
• Life Insurance: Company‑paid life insurance.
• Mileage Reimbursement.
• Opportunities for Professional Growth and Development.
• Employee Assistance Program.
• Perks Program: Exclusive deals and offers.

Job Summary

The Timesheet / Pre‑Billing Specialist is responsible for reviewing and processing caregiver timesheets and ensuring all client visits are accurately documented and prepared for billing. This role plays a critical part in revenue cycle operations by verifying visit data, resolving discrepancies, and updating pre‑billing systems so services can be billed promptly and in compliance with payer and agency requirements.

Key Responsibilities

• Review and validate caregiver timesheets to ensure all visits are accurately recorded (dates, times, services).
• Confirm visits align with authorized care plans, schedules, and payer requirements.
• Identify, investigate, and resolve discrepancies such as missed clock‑ins/out, incomplete documentation, or unauthorized hours.
• Communicate with caregivers, coordinators, and supervisors to obtain corrections or missing information.
• Update and maintain pre‑billing systems to ensure visits are ready for billing.
• Ensure all required pre‑billing is completed and compliant prior to billing submission.
• Maintain organized and accurate records of timesheets, visit verifications, and billing support documentation.
• Assist with audits by providing necessary reports and supporting documents.
• Collaborate with coordination, payroll, and billing teams to ensure seamless workflow and accuracy.

Qualifications

• High school diploma or equivalent.
• 1–3 years of experience in home care and timesheet processing.
• Strong attention to detail and ability to identify discrepancies.
• Familiarity with EVV (Electronic Visit Verification).
• Proficiency in Microsoft Excel.
• Excellent organizational, communication, and time management skills.

Desired Skills and Experiences

• Home Health Care Experience.
• Experience with HHAeXchange.
• Experience with HHA/PCA timesheets and EVV verification.
• Ability to work in a fast‑paced, deadline‑driven environment.
• Proficiency with Microsoft Office 365 applications (Outlook, Excel, Word).