Timekeeping and Workforce Systems Manager

Montana State University; Bozeman (MT); On-site; USD 30,000 - 42,000; Full time

Job summary

Montana State University’s Auxiliary Services seeks a Timekeeping and Workforce Systems Manager to oversee timekeeping, scheduling, and bi-weekly payroll for up to 380 full-time and 1,200 student/temporary employees. You will act as a senior administrator for TimeClock Plus/Humanity and Ellucian Banner, ensuring data integrity and timely payroll processing.

You will lead onboarding/offboarding activities, train end-users, coordinate with UHR and vendors, and drive continuous process

Qualifications

• Bachelor’s Degree plus progressively responsible payroll processing experience or an equivalent combination of education and/or experience.
• Strong customer service focus and ability to handle varied clientele diplomatically.
• Proficient with software applications to complete work timely and accurately.
• Experience gathering, analyzing and evaluating data to solve complex matters.
• Experience communicating procedures, policies and guidelines to others.

Responsibilities

• Lead timekeeping, scheduling and bi-weekly payroll processes for up to 380ft eell time including 1200 student/temporary employees.
• Serve as senior-level administrator for TimeClock Plus/Humanity; manage configuration, access, and data integrity.
• Provide training and guidance to end-users and coordinate with UHR and vendor resources.
• Oversee onboarding/offboarding processes and related administrative activities.
• Develop and deliver staff trainings on workforce systems and HR-related topics.
• Support recruitment for pooled staff and ensure compliance with payroll policies.

Skills

Payroll processing

Customer service

Data analysis

Training end-users

Education

Bachelor’s Degree or equivalent experience

Tools

TimeClock Plus/Humanity

Ellucian Banner

Job description

Timekeeping and Workforce Systems Manager

Please see Special Instructions for more details.

For questions regarding this position, please contact:

Working Title Timekeeping and Workforce Systems Manager

Brief Position Overview

Join the Auxiliary Services Administrative team! Job highlights: workforce systems management, bi-weekly payroll production, and employee on-boarding/off-boarding administrative processes.

Position Number

Position Number 4N0555

Department

Department Auxiliary Services Administration

Division

Division Auxiliary Services

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

FLSA Non-Exempt

Union Affiliation

Union Affiliation FOCUS-MFPE

FTE

FTE 1.0

Benefits Eligible

Salary $26.00 per hour

Contract Type

Contract Type Classified Hourly

If other, please specify

Recruitment Type

Recruitment Type Open

General Statement

Auxiliary Services is comprised of 3 major divisions: University Student Housing, Culinary Services, and Event Services. Each provides a wide variety of student and campus services in support of the university’s mission. The enterprise employs approximately 380 staff and 1,200 student and temporary employees.

Duties and Responsibilities

Reporting to the Auxiliary Services Business Operations Analyst, the Timekeeping and Workforce Systems Manager sits on a two-person team providing leadership and oversight of Auxiliary Services’ timekeeping, scheduling, bi-weekly payroll, and related workforce administrative processes. As the division’s key liaisons with University Human Resources ( UHR ), the team works in tandem to support all functions related to an employee’s life cycle including:

• Working in Auxiliary’s workforce management system (TimeClock Plus/Humanity) and MSU’s enterprise system (Ellucian Banner), manages Auxiliary’s bi-weekly timekeeping and payroll processes for up to 380 full time and 1200 student/temporary employees, ensuring payroll is completed accurately and on schedule.
  • Performs a wide variety of actions related to producing, processing and reconciling payroll; troubleshooting discrepancies; analyzing reports, etc.
• Serves as a senior-level functional administrator and subject-matter expert for TimeClock Plus/Humanity (timekeeping, leave management and staff scheduling).
  • Manages and trouble shoots system configuration, access, functionality, data integrity, and ongoing departmental use.
  • Provides functional direction and training to end-users.
  • Coordinates with university technology resources, UHR , and vendor technical resources to maintain the system.
  • Acts as a project manager for the system and/or division process improvements.
• Oversees Auxiliary’s on-boarding and off-boarding processes for staff and student/temporary employees, performs related administrative activities, and works in applicable systems for setup and termination.
• Actively leads Auxiliary’s administrative operations training efforts on topics related to the employee life cycle, the workforce management system, and other related HR topics. Creates and maintains resource materials.
  • Trainings include: workforce management system, hiring paperwork and EPAFs, university and department workers’ comp and FMLA processes, MyMSU, DUO , and other various related topics.
• Manages recruitments for pooled staff searches. Acts as search support and guides committees in accordance with MSU guidelines and policies.
• In all job related areas, ensures compliance with applicable departmental, university, state, and federal payroll and related employment guidelines and polices.
• Performs various administrative and operational functions in support of the enterprise (ad-hoc reporting, producing business correspondence, inbox maintenance, answering a wide variety of non-payroll related inquiries, etc).
• Provides guidance to supervisors and employees regarding workers’ compensation, family and medical leave, and other related administrative processes, referring matters to UHR as appropriate.
• Evaluates department operational administrative processes and suggests improvements.
• Maintains a high level of confidentiality and appropriate handling of sensitive employee and payroll information.
• Actively participates as part of the team while performing other duties in support of the division’s mission.

Required Qualifications – Experience, Education, Knowledge & Skills

• Bachelor’s Degree plus progressively responsible payroll processing experience or an equivalent combination of relevant education and/or experience.
• Strong customer service focus; skilled at effectively and diplomatically responding to a varied clientele that may include handling difficult customer service situations.
• Substantial and proficient experience using various software applications to complete work timely and accurately.
• Experience gathering, analyzing and/or evaluating data in order to solve complex matters.
• Experience communicating procedures, policies and guidelines to others.

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Experience working in a workforce management system.
• Familiarity with human resources policies and procedures.
• Experiencing providing software training to end users.

The Successful Candidate Will

• Familiar with Auxiliary departments, their unique services and shifts.
• Tech-savvy and adaptable to technology.
• Exhibit interest in innovation and technology.
• Demonstrate strong leadership and the ability to establish credibility with supervisors and employees across a complex organization.
• Exercise sound independent judgment and decision-making.
• Demonstrate exceptional accuracy and attention to detail while managing high-volume work.
• Effectively prioritize competing responsibilities and meet critical payroll and administrative deadlines.
• Demonstrate strong analytical, research, troubleshooting, and problem-solving skills.
• Communicate complex policies, procedures, and technical information clearly and effectively.
• Demonstrate effective presentation, coaching, and training skills with individuals and groups of varying sizes.
• Build effective working relationships and collaborate successfully across departments.
• Manage difficult situations professionally and demonstrate effective conflict-resolution skills.
• Demonstrate initiative, accountability, self-management, and follow-through.
• Adapt quickly to changing priorities, systems, regulations, and operational needs.
• Maintain strict confidentiality of employee, payroll, and organizational information.
• Provide excellent customer service and represent Auxiliary Services professionally and courteously.

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

• Communicate via language translation apps with employees as needed.

Physical Demands

• Typical office environment.
• Work for extended periods of time at a computer and on the telephone.
• Navigate campus and auxiliary work areas as needed.

This position has supervisory duties?

This position has supervisory duties? No

Number of Vacancies

Number of Vacancies 1

Desired Start Date

Desired Start Date Upon completion of a successful search.

Position End Date (if temporary)

Open Date

Close Date

Screening of applications will begin on November 11, 2026; however, applications will continue to be accepted until an adequate applicant pool has been established.

Montana State University is an equal opportunity employer. MSU does not discriminate against any applicant on the basis of race, color, religion, creed, political ideas, sex, sexual orientation, gender identity or expression, age, marital status, national origin, physical or mental disability, or any other protected class status in violation of any applicable law.

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference, please complete the veteran’s preference information located in the Demographics section of your profile.

Required Documents

• Resume
• Cover Letter

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).