Timberland: Supervisor - Willowbrook Mall

FashionUnited; Wayne (NJ); On-site; USD 27,552 - 41,328; Full time

Benefits offered by this job

Medical plan

Incentive program

Commission potential

Job summary

Timberland is seeking a Supervisor at Willowbrook Mall in Wayne to lead by example, coach associates, and ensure operational excellence in customer engagement, merchandising, and store standards.

You will partner with store leadership to maximize profitability, foster an inclusive culture, and support training while delivering elevated service to customers in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Proven ability to drive results through store teams and exceed sales and profit goals.
• Strong coaching, motivating, and building high-performing, diverse teams.

Responsibilities

• Lead by example and coach associates to deliver above-class customer experience.
• Support store leadership in achieving sales goals and profitability.
• Manage daily store operations including opening/closing and floor coverage.
• Oversee stockroom organization, shipments, and product flow to sales floor.
• Maintain visual merchandising standards aligned with brand directives.
• Ensure inventory integrity and loss prevention practices.
• Assist in training new team members and providing ongoing feedback.

Skills

Retail leadership

Customer engagement

Coaching

Sales goals

Merchandising

Team supervision

Stockroom operations

Opening/closing procedures

Education

High school diploma or equivalent

Associate degree preferred

Tools

Retail software tools

Job description

Timberland: Supervisor - Willowbrook Mall

Job title: Timberland: Supervisor - Willowbrook Mall

Department: Retail Management & In-store

Location: Wayne

Live the brand

Timberland® ’s dedication to make quality products is bringing outdoor adventures within your city lifestyle. A global leader in premium-quality footwear, apparel and accessories that is equally committed to environmental and social responsibility

Your role with us

At Timberland, we’re a force of nature. We’re a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us – our values and our culture. If you can see yourself working side‑by‑side with an team of fun, adventure-loving people, Timberland just may be the place for you.

A day in the life of a Supervisor

As a Supervisor, you play a key role in supporting the store’s leadership team and driving above‑class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store’s success.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 1+ years of retail or store leadership experience in a fast‑paced, customer‑focused environment. High school diploma or equivalent required; an associate degree is preferred.

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Hiring Range

$20.00 – $30.00 USD per hour

Incentive Potential

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits

Review a general overview of each benefit program offered, including this year’s medical plan rates on www.MyVFbenefits.com. Detailed information on your benefits will be provided during the hiring process.

Equal Employment Opportunity

At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. If you require accommodations during the application process, please contact us at [e-mail]. VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law.

Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.